For most people dining at Petrus will be a an experience much anticipated and therefore hopes will be high - in our case too high perhaps.
I have given four stars because I thought the food was almost faultless and certainly lived up to expectation. Clearly the staff are deservedly proud of working in such a restaurant and they never, at any point, leave you feeling neglected. But it is the service where the whole experience fell short of expectation for me. The style of service is so stuffy that at no point were we made to feel welcome or even particularly comfortable.
I do not think I am unusual in thinking that a dining experience is more than just the taste of the food. I would not repeat the experience or even recommend the restaurant just because after an hour I would have happily given an extra £100 to see a pleasant smile. There are restaurants with equally excellent food but where you are made to feel as if the staff are pleased to see you.
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