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“Gorgeous hotel with stunning views of city”

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H10 London Waterloo
Ranked #202 of 1,077 Hotels in London
Certificate of Excellence
Reviewed July 13, 2014 via mobile

We have just returned from a 2 night last minute stay at this hotel.

We were impressed as soon as we arrived. The staff at the reception were very friendly and helpful. We arrived earlier than our check-in time to see if we could leave our bags at the hotel while we went off exploring London - the lady at the check in desk said she would check to see if our room was ready for early check-in, which is was. We were also offered complimentary welcome drinks and nibbles, as were all arriving guests. I thought this was a lovely idea, and it made us feel incredibly welcome.

We had a city view room on the 12th floor looking over to The Shard. The room was very clean and comfortable, with a truly amazing view.

We had a meal at the hotel restaurant - Three O Two - I would definitely recommend all guests experience this wonderful restaurant. The staff couldn't have been more welcoming and polite, explaining the menu and recommending dishes. I had the tagliatelle and my fiancé had the suckling pig - both dishes were absolutely delicious! We had breakfast at this restaurant each morning too and we were so impressed at the quality of the food. Breakfast here is a must!

During our stay we also had cocktails at the hotel bar, made for us by a very talented and friendly bar tender. It was the best Cosmopolitan I have ever tasted!

I wholeheartedly recommend this hotel, all the staff we encountered were friendly, helpful and always polite. The hotel itself is clean and modern, in a great location, within walking distance of restaurants and Waterloo Station, with wonderful views over the city.

My fiancé and I hope to return to this gorgeous hotel one day.

Thank you to all at H10 for making our 2 night stay so relaxing and special.

Stayed: July 2014
1  Thank Loubeth_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this reviewResponded July 16, 2014

Dear guest,

Thank you very much for your lovely feedback regarding your recent stay at the H10 London Waterloo.

We are happy to hear that you had a fantastic time with us and you enjoyed all our services, specially the views from our top floor!

We are glad to know that all the staff did a great job, from your arrival to your time at the bar having some drinks.

We thank you for your recommendation to your friends and other Trip Advisor users. Do not hesitate to check our website to get our best rates if you want to come again!

Hope to see you soon!

Kind regards,

Miguel Magdalena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,107 - 1,113 of 3,289 reviews

Reviewed July 12, 2014

My daughter and I stayed for 3 nights in July. We loved the location, easy access from the Waterloo station to anywhere in the area. My daughter and I felt very safe walking to and from the Waterloo station even in the evening. The rooms where very clean, the bathroom was large and beds were comfortable. The rooms are on the small side with one suitcase rack, but my daughter managed fine with a chair. They have an electric kettle in the room, I'd advise opting for the tea instead of the instant coffee. We had both breakfast and one dinner in the hotel, both which we excellent! I planned on staying here again, but the hotel in booked when we need to stay in March of 2015. I guess the word is out that is a great place to stay.

  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank 0509Karen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded July 13, 2014

Dear guest,

Thank you for choosing the H10 London Waterloo Hotel for your vacation and to share your experience on Tripadvisor.

We are pleased to hear that you had a great time at the hotel and that you found the rooms to be comfortable, as we strive to provide our guests with the most relaxing of stays.

We hope to see you again on your next visit!

Warm regards,

Paul Wongartorn

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Reviewed July 12, 2014 via mobile

I had a comfortable night at the h10 Waterloo , the staff were very friendly and helpful , nice modern hotel , only slight niggle , sound proofing not perfect , could hear someone In the road singing late at night . Would recommend for value is a little isolated but easy walk to the london eye and westminster

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank hallowedone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded July 13, 2014

Dear guest,

Thank you for sharing your experience at the H10 London Waterloo Hotel.

I am happy to hear that you had a comfortable night at the hotel, as we strive to provide our guests with the most comfortable of stays.

Thank you for the comments regarding the noise issue, and we are currently looking at ways to rectify this for future guests.

Kind regards,

Paul Wongartorn

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Reviewed July 11, 2014

When my firm booked hotel for one night stay to attend awards ceremony I was little intrepid about location near to Elephant & Castle and 'south' of the river. Didnt think it would amount to much.

How wrong can someone be. The best city hotel I have stayed in for years and years.

Whatever happens they must simply not change their focuse.

Clean, modern, airy rooms, floor 11 has great views across London. Power showers with menace (super powerful!)

Every member of staff is friendly, wanting to help. Watched reception team this morning helping tourists out to ensure they had good day before coming back to hotel. Nothing was too much.

The little touches, welcome glass of fizz on arrival, little box of chocolates in room, nuts / nibbles with drinks ordered in the bar. Made you feel really wanted!.

Breakfast was best I have had in hotels stayed at for work. Cracking 'fat boy' english with PROPER meat sausages (none of the processed cheapo!), nice bacon, great fried eggs, super scrambled eggs, cereals, toast, little spanish style donuts!!!!

Met guy there who has used this hotel for last 3 years for his 6 visits to London each month. THAT says it all!

Credit to hotel industry, others should take a look and a leaf out of the H10 book!!

Room Tip: Room 1110 had great views out to the south west of London.
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  • Stayed: July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank golfmonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded July 13, 2014

Dear guest,

Thank you so much for taking time to share such wonderful comments during your visit to the H10 London Waterloo Hotel.

I am delighted to hear that we have lived up to your expectations. We aim to provide our guests with the best level of service and breakfast, and we are delighted to hear your comments and will continue to improve and better ourselves for the next time you stay at the H10 London Waterloo.

Warm regards,

Paul Wongartorn

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Reviewed July 11, 2014

The location of the hotel is superb. It's possible to take many buses in different directions and there's also a subway nearby. The rooms are nice. The breakfast is excellent. If we go back to London, we will certainly choose this hotel again.

Room Tip: Don't forget your earplugs, because you can hear the traffic outside.
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  • Stayed: May 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Linsey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded July 13, 2014

Dear guest,

Thank you for taking time to share the much valued feedback during your stay at the H10 London Waterloo Hotel.

I am delighted to hear that you had a good time at the hotel and that you found the location to be superb. We strive to provide the best possible experience to all our guests and we are pleased to have lived up to your expectations.

See you again on your next visit!

Kind regards,

Paul Wongartorn

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Reviewed July 10, 2014

nice location. everything is ok about this place, especially the wonderful breakfast. maybe the standard room a bit too small and a bit expensive. there is no complain. we liked this place and will back next time we hit london again

Room Tip: standard room a bit too small
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  • Stayed: April 2014, traveled as a couple
    • Location
    • Cleanliness
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1  Thank carlotorre70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded July 13, 2014

Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo Hotel.

I am happy to hear that you had a very good time at the hotel. We strive to provide our guests with the highest level of service, and we are pleased to have met your expectations.

See you again on your next visit!

Kind regards,

Paul Wongartorn

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Reviewed July 7, 2014

A very modern hotel, clean and spacious rooms beeing London. Helpfull staff. Good location near both the Lambeth North and Waterloo station. The breakfast was superiour! Will stay here again for sure!

  • Stayed: July 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank HaraldEl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded July 9, 2014

Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo.

I am happy to hear that you have found a modern hotel with helpful staff. We strive to provide our guest with the highest level of service and we are pleased to hear that we lived up to your expectations.

We hope to see you again soon!

Kind regards,

Paul Wongartorn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Phone Number:
Location: United Kingdom > England > London > London Bridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#46 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#157 Luxury Hotel in London
Price Range: $153 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Official Description (provided by the hotel):
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 
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Also Known As:
h10 London Waterloo Hotel London
H10 London Waterloo England

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