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“PERFECT LONDON HOTEL”

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H10 London Waterloo
Ranked #212 of 1,072 Hotels in London
Certificate of Excellence
Reviewed January 7, 2014

We stay most years in London pre-Christmas break for two nights & this hotel met all our expectations. High standard furnishings, well equipped room & lucky enough to view the London eye at distance. We opted for room only but only few minutes walk to Lambeth North underground so all eateries in city available.
Check in with complimentary fizz was a nice touch and staff very friendly.

  • Stayed: December 2013, traveled as a couple
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1  Thank SDH71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded January 16, 2014

Dear guest,

Thank you for taking time to share the valued feedback regarding your visit to the H10 London Waterloo Hotel.

We are delighted to hear that you had a wonderful time at the hotel and that we lived up to your expectations.

Looking forward to seeing you on your next visit!

Kind regards,

Paul Wongartorn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (3,228)
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1,229 - 1,235 of 3,228 reviews

Reviewed January 6, 2014

Great hotel - managed to get when on a special offer so even better. Rooms although small were very nice with floor to ceiling windows with a city view - lovely - ask for a room on one of the upper floors. Coffee/tea making facilities, large tv, and lovely ensuite. Self service breakfast was excellent.

Was made very welcome at reception on check in - given a glass of champagne which was a wonderful gesture. Very convenient being only minutes from Waterloo Station and only 10-15 mins walk to millenium wheel. Would definately stay here again.

Room Tip: Choose a high up room with city views!!!!
  • Stayed: December 2013, traveled as a couple
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Thank LancashireCazzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded January 16, 2014

Dear guest,

Thank you for sharing the much valued feedback at the H10 London Waterloo.

I am delighted to hear that you had a wonderful time at the hotel, and that you enjoyed all of our little touches, such as the welcome glass of cava. We strive to provide the best service and breakfasts, and we are glad this met up to your expectations.

As you plan to come back again, why not take advantage of our fantastic H10 Club membership to make your next stay an even special one than you already have had.

Kind regards,

Paul Wongartorn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

Spent a night here in December...

Whilst it took me a few minutes to find walking from Lambeth North tube, it's a nice clean airy hotel with up to date mod cons in the rooms.

The room i was allocated was a bit snug, but still quite appealing with nice un-spoilt views of the city for miles!!. Didn't have breakfast, but judging by the smiley faces that came into the lift from the restaurant i'll assume that was a hit too!!.

Will def recommend!.

  • Stayed: December 2013, traveled on business
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Thank Mistah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded January 16, 2014

Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo Hotel.

We are pleased to hear that you had a nice time at the hotel and that you enjoyed all the facilities.

I am sorry to hear that you did not have breakfast. We strive to provide the best in London and we would have loved to have seen you try our very large selection.

We hope to see you on your next visit.

Kind regards,

Paul Wongartorn

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Reviewed January 5, 2014

H10 London Waterloo is situated 10 minutes walk south of Waterloo Station where you can catch all the different types of trains you may need. Several buses drive through Waterloo Road and it is easy to reach any other address in London in a fairly short time.

It is recommended to get a room on one of the upper floors as the view up there is fantastic. The London skyline served in front of you. And you have no building on the opposite side of the street.

Rooms are not big but well planned. Service is excellent and the staff is aware that they are in the service business.

We enjoyed the breakfast buffet every morning and it is excellent. You will be able to find anything you like and if you miss something, I am sure the staff will help you to get it.

We are happy to recommend this hotel and we would like to back to Waterloo Road again - or to visit other hotels in the H10 Group.

Room Tip: Try to get a room as high up as possiible.
  • Stayed: December 2013, traveled as a couple
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Thank BjarneNyboJensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this reviewResponded January 6, 2014

Dear guest,

Thanks very much for your recent review in Trip Advisor.

We are happy to hear than your stay fulfil your expectations and you enjoyed our rooms. We are proud to have fantastic views of the city.

Thank you for your comments regarding the staff and our breakfast, a fantastic way to start the day in the capital!

Hope to see you soon!

Miguel Magdalena

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Reviewed January 5, 2014

I, my wife and kids stayed in this hotel during three days for New Year's eve and we appreciated it a lot. The staff were very warmful, the bedrooms were very clean and comfortable and the New Year's Eve dinner was excellent. Thank you

  • Stayed: January 2014, traveled with family
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Thank Patrice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this reviewResponded January 7, 2014

Dear guest,

Thank you very much for your feedback at Trip Advisor. We are happy to know that you had a good time with us during New Year's Eve.

We hope to see you back soon!

Warm regards,

Miguel Magdalena

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Reviewed January 3, 2014

We stayed here for New Year's Eve to watch the fireworks. It was a short walk to Westminster bridge and from there our theatre, restaurant and viewing point for the fireworks. Hotel was modern clean and welcoming - champagne was a nice New Years touch at reception. It is pricey as our rate did not include breakfast- which we didn't have. I don't think there's a fitness facility - I ticked it in error.

Room Tip: Check the side of the hotel you'll be on if you want to see the river.
  • Stayed: December 2013, traveled with friends
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Thank Rhossiligg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded January 12, 2014

Dear guest,

Thank you for taking time to share your much valued feedback at the H10 London Waterloo.

We are happy to hear that you had a nice time at the hotel during New Year's, and that you enjoyed the little touches, such as the welcome glass of cava upon arrival.

We hope to see you again soon!!!

Kind regards,

Paul Wongartorn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2014

I love this place - the rooms, whilst small are well equipped, mine had a wonderful view over London - it was quiet and very restful. The bar was small but had all I wanted and the staff are super friendly.

I will be back.

To keep it balanced: like most hotels, the heating/cooling system was not very efficient, and I was a little surprised at the noise levels from the windows. Not enough of either to be a problem, but considering the slickness of the rest of the place, it was unusual.

Room Tip: the end of corridor room was very quiet, tho predictably far from the wifi routing (fine on my Mac...
  • Stayed: December 2013, traveled on business
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Thank PAvdL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded January 12, 2014

Dear guest,

Thank you for taking time to share your experience at the H10 London Waterloo Hotel.

We are absolutely delighted to hear that you had a great time at the hotel and that you enjoyed our facilties at the hotel. We aim to provide the best service to all our guests and we are delighted that this met up to your expectations.

Thank you for the update regarding the heating system and the noise. I have passed on this information to the relevant department to see if we can find ways to rectify this for all guests.

See you again on your next visit!

Warm regards,

Paul Wongartorn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Phone Number:
Location: United Kingdom > England > London > London Bridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#49 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#163 Luxury Hotel in London
Price Range: $165 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Official Description (provided by the hotel):
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 
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Also Known As:
h10 London Waterloo Hotel London
H10 London Waterloo England

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