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“VARIED EXPERIENCE”

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H10 London Waterloo
Ranked #217 of 1,090 Hotels in London
Certificate of Excellence
aldington
Level Contributor
135 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“VARIED EXPERIENCE”
4 of 5 bubbles Reviewed November 7, 2013

its a very modern hotel,favoured mainly by spaniardsand other europeans. all is clean fresh and comfortable , but basic.its only 10 minutes walk from waterloo station. be aware there is ambulance centre nearby and you can hear a lot of sirens through the night.otherwise its quiet. breakfast is very good but can get busy.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank calleywell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review, November 12, 2013
Dear guest,

Thank you for choosing the H10 London Waterloo Hotel for your stay and for sharing your feedback on Tripadvisor.

I am happy that you had a nice time during your stay at the hotel and that you enjoyed our facilities.


Thank you also for mentioning the buffet breakfast. We strive to provide the best breakfast in London, and we will look at ways to improve for future guests (also to avoid possible queues our breakfast may have)

As you plan to come back again, why not take advantage of our fantastic H10 Club membership to make your next stay an even special one than you already have had.
We are sorry that you could hear the ambulances during the night. We cannot wait you to come back, so please let us know and we will make sure you can enjoy the nicest and quietest possible room.


Kind regards,

Borja Ayllon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,076 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (517)
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English first
Aberdeen, United Kingdom
Level Contributor
54 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed November 4, 2013 via mobile


I stayed her for two nights in October 2013 for a conference at a local business. The hotel itself is new and modern. Everything you would expect when you're spending that much really. I was in a deluxe room and on the surface it was very nice, I LOVED that they had windows that opened! Everything else though lacked the sparkle that is supposed to exist with a. Room this expensive. The USB charging port didn't charge either my iPhone or my iPad, the shampoo wasn't brand name, and they didn't have separate conditioner. Breakfast was standard, they had a selection of everything you would expect from an expensive hotel.
If you want quality at a reasonable cost don't stay here. It's too expensive for what it is, simply pretending to be a nice expensive hotel.

Stayed October 2013, traveled on business
Helpful?
1 Thank miraclepie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review, November 12, 2013
Dear guest,

Thank you for choosing the H10 London Waterloo Hotel for your stay and for sharing your feedback on Tripadvisor.

We are glad you found the hotel modern, new and clean. We are proud of having a very competitive rates and offer a friendly and special service to our guest.

We would love you to give our hotel another go, so we recommend you to check our website for future bookings. We always throw our offers on it.
We would also like to recommend you to join our H10 loyalty program to take advantage of being part of our club, such as special online discounts, best available rates, special rooms upgrades, complimentary drinks, etc...

We would love to accommodate you soon again.

Kind regards,

Borja Ayllon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada, United States
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

Nice hotel only minutes by foot to Waterloo Station. Close to all the sights. 10 minute walk to the London Eye and the Westminster Bridge. Hotel is very modern and well appointed. Rooms are really nice, although small. Free breakfast is good. Staff is very good too. Great place to stay overall.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review, November 11, 2013
Dear Tom,

First and foremost, thank you for choosing the H10 London Waterloo Hotel for you stay and sharing your experience.
We are delighted that you had a good time at the hotel and that you enjoyed our location as well as our friendly staff service.

We cannot wait you to visit again soon. Why not take advantage of our fantastic H10 Club membership to make your next stay an even special one than you already have had.


Kind regards,

Borja Ayllon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
Level Contributor
6 reviews
5 hotel reviews
5 of 5 bubbles Reviewed November 4, 2013

If i come again london, i will stay here again !
Everything was nice ! the location, staff, bedroom,bathroom, breakfast !
especially, breakfast was so impressive !! it makes me full :)
and there are capsule coffee machine, ipod-docking audio in the room.
i really love here !!!!!!! i want to stay againg with my family ! :)

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SonyaHong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review, November 12, 2013
Dear guest,

Thank you for leaving your comment about your recent stay.

We are so glad to know that you loved our hotel. We strive to provide the best costumer service and it looks that we achieved your expectations.

Hope to see you again soon!

Miguel Magdalena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed November 3, 2013 via mobile

I spent just one night here. Welcoming efficient check-in. Good-size (for London) contemporary-styled room with 2 floor to ceiling windows. Spotless. Great bathroom with excellent twin-head shower, heated floor and rear-heated mirror. Also spotless. Great bathroom essentials package too.

I booked here as price included free Wi-Fi and buffet breakfast. Breakfast was very good. Nice dining room, good service, good quality breakfast.

10 mins walk to Waterloo. 20 minutes by bus to Euston Rd.

Hope to use again. Would also happily stay here with my wife for city break travel.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheBookseller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review, November 12, 2013
Dear guest,

Thank you for choosing the H10 London Waterloo Hotel for your stay and for sharing feedback on Tripadvisor.

We are delighted to hear that you had a good time at the hotel and that you enjoyed our style. Thanks for your opinion about the breakfast, a fantastic option to start your day in London.

Hope to hear from you again!

Miguel Magdalena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South East UK
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed November 3, 2013

Great location (5 mins from Waterloo) and a fabulous uninterrupted view over the City from our 11th floor room. Room was compact but had everything we needed, was very clean with a comfortable king size bed. There are plenty of convenient plugs, a good sized tv, ihome and a bank of various sockets (inc USB) which we didn't use but I'm sure have their uses, hair dryer that reached the full length mirror easily and mini bar with fridge. Plenty of storage in wardrobe with safe (handy umbrella also supplied). Free bottle of water was provided, tea and coffee with good sized mug and a quiet fast kettle. Bathroom is compact and well designed and well stocked with usual unctions. Don't expect lots of space - the bed fills the room but this is why the hotel is so reasonably priced. Nothing had been forgotten - I'd definitely stay here again.

Room Tip: Aim high for the best views.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sjb2225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review, November 11, 2013
Dear guest,

First and foremost, thank you for choosing the H10 London Waterloo Hotel for you stay and sharing your experience.
We are delighted that you had a good time at the hotel and that you enjoyed the amenities we provide in the room as well as ou nice views over the City from our 11th floor.
As you are planning to come back to our hotel, why not take advantage of our fantastic H10 Club membership to make your next stay an even special one than you already have had.

Hope to see you again soon!

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 31, 2013

My family and i stayed at H10 on Friday to Sat and what a treat this was! We had the Waterloo suite and absolutely stunning views of the city during the day and evening. The children were made to feel exceptional special and loved every minute of the experiance. Beautiful views, stunning, modern and fresh looking room. Big enough for 4 and the added touch of a free bottle of pink bubbly!!! Just WOW....

Room Tip: Waterloo Suite is the best room in the hotel - full and stunning views of the city.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snw123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review, November 11, 2013
Dear guest,

First and foremost, thank you for choosing the H10 London Waterloo Hotel for you stay and sharing your experience.
We are delighted that you had a good time at the hotel and that you enjoyed the amenities we provide as well as our nice views from our Suite.

We cannot wait to accommodate you again soon. Why not take advantage of our fantastic H10 Club membership to make your next stay an even special one than you already have had.

Hope to see you again soon!

Kind regards,

Borja Ayllon,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about H10 London Waterloo

Property: H10 London Waterloo
Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Phone Number:
Location: United Kingdom > England > London > London Bridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#48 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#165 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Official Description (provided by the hotel):
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 
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Also Known As:
h10 London Waterloo Hotel London
H10 London Waterloo England

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