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H10 London Waterloo
Ranked #201 of 1,081 Hotels in London
Certificate of Excellence
Reviewed July 28, 2013

We stayed here for one night during the anniversary games weekend. It was simply perfect.
Easy, simple and efficient check-in and out. Great rooms, much higher standard than usual for a central City location and great value. There is no noise, a funky contemporary feel to the place, very clean and so much choice for breakfast....Any time we need a stay in London, we will be back!

Room Tip: We were given a room on the 12th floor anyway, the views were great and I am sure helped with the la...
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  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
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Thank NicY73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded July 30, 2013

Dear guest,

First and foremost, thank you for choosing the H10 London Waterloo Hotel for your stay and to share your experience at the hotel.

We are pleased that you have found a hotel that was simply perfect for your stay, as we strive to provide all clients with the highest level of service.

As you plan to come back again, why not take advantage of our fantastic H10 Club membership to make your next stay an even special one than you already have had.

Kind regards,

Paul Wongartorn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,441 - 1,447 of 3,374 reviews

Reviewed July 28, 2013 via mobile

We visited the restaurant last night
all turning up like drown rats much to the amusement of some guest. We had a excellent choice of menu and we were amazed that our £11 voucher from Living Social included a glass a sparkling wine and 2 courses of amazing food!
The service was good and it has a very nice atmosphere with jazz music playing discretely in the back ground.
I would thoroughly recommend this restaurant and what I saw of the hotel it looked really nice as well.

  • Stayed: July 2013
    • Location
    • Cleanliness
Thank Nicola W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded July 30, 2013

Dear guest,

Thank you for sharing your experience at the H10 London Waterloo.

We are delighted that you had a wonderful experience at the Three 0 Two restaurant. It is so nice to hear such comments regarding the food and the service, as we strive to provide the best and and happy this met your expectations.

See you again on your next visit!

Kind regards,

Paul Wongartorn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2013

We booked this as a half board 2 night package. Hotel is convenient for Waterloo. Easy access to all major sights by bus or tube. Staff at hotel very welcoming and stored luggage pre and post check- in to allow extra sightseeing. Luxurious room with oversized bed on 12th floor giving views over the city. Massive buffet breakfast with plenty of choice, set 3 course evening meal deal is good value as well. Definitely somewhere to return to!

Room Tip: Top floor rooms have best views over the city and London Eye.
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  • Stayed: July 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Thank 1812Tracy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded July 30, 2013

Dear guest,

Thank you for sharing your experience at the H10 London Waterloo.

We are happy that the hotel met up to your expectations, and that the staff were very welcoming and helped you look after the bags. We strive to provide a high quality of service and we are pleased this was up to your expectations.

The restaurant would also like to pass on their gratitude regarding the breakfast and dinner as they are delighted this also met your expectations.

As you plan to come back again, why not take advantage of our fantastic H10 Club membership to make your next stay an even special one than you already have had.

Kind regards,

Paul Wongartorn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2013 via mobile

We had a corner room on the 11th floor, with superb views of the Shard and the City of London. With floor to ceiling window, the room was extremely comfortable and clean. The only downside was that there was not much storage space. This maybe as it is predominanly used for short trips. The staff could not be more helpful or friendly . The breakfast had the best choice we have ever seen in a UK hotel. A very enjoyable stay.

  • Stayed: July 2013
    • Value
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    • Rooms
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    • Service
Thank Tapper8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded July 30, 2013

Dear guest,

Thank you for taking time to share your valued feedback at the H10 London Waterloo.

We are delighted that your found our staff to be very friendly. We aim to provide a high level of service, and I am glad that we achieved this.

Regarding the breakfast, we strive to provide the best breakfast in London, and I am delighted that you enjoyed our large choice.

We hope to see you again soon!

Kind regards,

Paul Wongartorn

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Reviewed July 26, 2013

This hotel, was well positioned, cleaned, a little luxurious, very friendly .

The ladies on reception were very very helpful, organised and sorted an email that needed printing.

Venue was nice and close to the theatre.

The breakfast was very extensive and something available for everyone .

Very enjoyable stay

  • Stayed: July 2013, traveled solo
    • Value
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Thank lizzieclayton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded July 30, 2013

Dear guest,

Thank you for choosing the H10 London Waterloo Hotel for your stay and sharing your feedback about the hotel.

We are delighted that you had an enjoyable stay with us and that you found our staff to be friendly and the breakfast to be very extensive. We pride ourselves on providing the highest possible level of service and breakfast to all our guests, and we are delighted that this met your expectations.

We hope to see you again!

Kind regards,

Paul Wongartorn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

Really good, affordable hotel in the centre of London.
Easily accessible - 10 minutes from Waterloo. Friendly and efficient welcome. I had a room on the 12th floor - big, light and airy - great views of the Shard. Very clean - big bright bathroom with bath-robe and slippers ready and waiting. The bed was enormous, comfortable, clean and new. Flat screen TV and efficient air-conditioning - which was very welcome with temperatures of 33C.

A particular bonus was the free wifi ; the code is given to you automatically when you check in.

Breakfast was really, really good; buffet style with fruit, cold meats, cheeses, traditional full English and wonderful pastries - including churros - as this is part of a Spanish chain.
I was really impressed with the hotel and would warmly recommend.

Stayed: July 2013
Thank CatherineSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded July 26, 2013

Dear guest,

Thank you for taking time to share the lovely feedback about the H10 London Waterloo. We are absolutely delighted that you had a wonderful time at the hotel and enjoyed all the little touches, such as the complimentary Wi-Fi access.

We are happy that you enjoyed the breakfast, as we strive to provide all guests with the best breakfast in London.

We hope to see you again soon!

Kind regards,

Paul Wongartorn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

we spent a weekend at the H10 and it was great, great service, friendly staff, good breakfast, very nice room (11th floor)
We didn't try the restaurant because we had such nice weather, so we went out for dinner !
Breakfast with spanish touch, the Bar is small but cosy, the reception always smiling and helpfull !
Nearby Waterloo station, we used the tube, (oyster card), Lambeth North was our favorite stop, just in front of the H10 hotel is a pub where you can sit outside, and have fun with the locals !

Room Tip: Upgrade for a larger room, we had 1101, in the corner with great view !
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  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rietekeput
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H10HLW, Front Office Manager at H10 London Waterloo, responded to this reviewResponded July 26, 2013

Dear guest,

Thank you for taking time to share your experience at H10 London Waterloo.

We are happy that you had a lovely time at the hotel and that you found the staff smiling and helpful. We strive to provide the best customer service to all our guests and we are delighted this lived up to your expectations.

We hope to see you again soon.

Kind regards,

Paul Wongartorn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Phone Number:
Location: United Kingdom > England > London > London Bridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#45 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#154 Luxury Hotel in London
Price Range: $145 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Official Description (provided by the hotel):
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 
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Also Known As:
h10 London Waterloo Hotel London
H10 London Waterloo England

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