We stopped for drinks at the W Lounge within the hotel between the theatre and dinner.
We had been phoning for a week pretty much 2/3 times a day and left messages but still didn't manage to get hold of anyone (in fact someone finally called us back just as we left the bar on Saturday evening).
The setting of the bar is great and there is a good choice of cocktails and wine, but I have to say for such a premium hotel, the service leaves a lot to be desired. The friendliest person we encountered was the doorman! The waitresses in the bar were very short with us, and it almost felt like too much trouble to get a round of drinks in.
With the £200 plus bill that we had after a couple of hours (just 2 couples), I would have expected a little more.
Was really looking forward to going there, but sorry W, we'll be finding somewhere else next time!More
- Free Wifi