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“Excellent Room, Excellent Staff, Excellent Facilities”

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Pestana Chelsea Bridge
Ranked #171 of 1,076 Hotels in London
Certificate of Excellence
Reviewed March 26, 2011

This was my second stay at Chelsea Pestana, stayed june 2010 for business and was back March 11. I had a meeeting in the afternoon but went to the hotel after my flight at 10.00am to try check in, although i couldnt, they were more than accommodating with storing my luggage! I was checked in anyway and my room would be ready on my return the receptionist Michelle was excellent!

On my return i had been upgraded to an executive room, last time i was in a standard room, and non much differed other than i had a bigger bathroom which had a bath and a bigger shower! The room again was really nice, clean tidy modern and stylish.

I then went to check out the pool, which again was in the basement the ambiance was superb with an area to chill, as well as a spa, sauna and steam room!

I did not eat in the hotel so cannot review that! What i will say is i will defo return, the staff are attentive and willing to help the rooms are extrememly nice, and in a really nice part of london!

There is one draw back and that is the walk from the tube to the hotel, but.......i didnt bother finding which bus went from sloane street to battersea park, next time i will and this hotel will be 10/10 :)

  • Stayed: March 2011, traveled on business
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Thank prich_od
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,945 - 1,951 of 2,417 reviews

Reviewed March 12, 2011

First price, Expedia had a great rate--I was skeptical, it was about aud50 less than similar places. I stay in London about once a year eight varying success. Last time stayed at Waldorf Hilton--shabby, expensive, small rooms. Pestana is ideal for me. The location is good, fantastic shopping within 15 mins walk. Ten mins walk fr Sloane Sq Stn - turn left after Hugo Boss and walk straight ahead past hospital, over bridge and left into cul de sac. Yes it's off the main road - so it's quiet. It overlooks deserted battersea station, very Capability Brown. Park on otherside-ideal for walking, jogging, Thameside walks too. The rooms are bigger than normal...great toiletries, tea, (no minibar in my room which was odd), shower room so floor gets wet, great hot showers, comfy beds, modern style, plenty of towels, tea and biscuits, and water. Rooms meticulously clean and well maintained, plasma tvs, iPod dock. Free wifi in lobby/bar, 2 computers, printing free. Gym, spa and lap pool--all things one could want. Service--the staff were outstanding. They all were polite and helpful--I came back to room at 1:30, room not done so I called reception and in 5 mins a maid came and cleaned. When I arrived, some rushed to door and took my luggage. And best of all, I left behind a couple if items of clothing -expensive items. But they were in housekeeping and will be there when I return in a couple of weeks. They could not have been more helpful!!!

Hint : buses 137 fr Sloane Sq Takes 5 mins costs GBP 2.20-- escalator up if you have luggage but steps down!!!

  • Stayed: March 2011
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1  Thank entjohns51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2011

Modern business hotel located not very far for the city centre... It takes around 25 min to reach the nearest Underground station "Sloane Square" by walking; cab, ordered by hotel's staff, costs appox. 7 GBP. However, even key tourist sites like the Parliament/ Big Ben could be reached by walking in 45 min. Room was very clean and cosy, window view on Battersea power station and rail tracks is controversy though. WiFi connection is free in the hotel's lobby, which is an advantage, while in rooms it is not free, but charged moderately. Internet terminals standing in the lobby are also free. Breakfast is good by variety of dishes and quality.

Quite an expensive accommodation, please be morally prepared. Reception staff was great but room service staff, especially night shift, was quite sly - if you ordered to your room and paid for your late evening meal in cash do not expect your change back...

  • Stayed: October 2010, traveled on business
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Thank Cheese13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2011

Had a lovely stay at The Pestana couldn't fault anythign at all. AMAZING comfy beds and lush pillows and duvets. quiet rooms. Lovely clean modern decor been well upkept. Staff were all friendly from the bar to the spa including front desk. Great location thoroughly enjoyed my visit would highly recommend.

  • Stayed: February 2011, traveled as a couple
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1  Thank funklady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2011

We had a great stay, just a short taxi ride from the South Bank theatres, after parking the car right next door to the hotel at very reasonable rate.
The view over the park was lovely.
The executive room was immaculate, very relaxing and chic, I particularly liked the touches like the exercise bike, fruit basket and candles in the bathroom.
Breakfast served up to 11am took all the rush out of the next morning, and the serving staff were all very attentive and friendly.
Then after a complimentary swim, steam and sauna, sadly we had to leave.
I would definitely recommend this hotel for a no hassle London experience. Although I didn't go shopping this time I know it's just over the river from Chelsea, Kensington and Knightsbridge.

  • Stayed: January 2011, traveled as a couple
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Thank HelenSSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2011

best rates available by going through late rooms .com but worth the effort.
This hotel is outstandingly comfortable. we booked for two nights and stayed six. Their restaurant lacks atmosphere but could not be faulted on quality of food or service.

  • Stayed: November 2010, traveled as a couple
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Thank Hindlander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2011

Perfect location and the room was gorgeous. Staff were very helpful and friendly. I had been given the wrong room and they changed it immediately and upgraded both my partner and I. Room service was great and it's in a brilliant location to get into the West End.

  • Stayed: October 2010, traveled as a couple
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Thank Mar1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pestana Chelsea Bridge

Address: 354 Queenstown Road | Battersea, London SW11 8AE, England
Location: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Spa Hotel in London
#87 Business Hotel in London
#93 Romantic Hotel in London
#138 Luxury Hotel in London
#162 Family Hotel in London
Price Range: $164 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Chelsea Bridge 4*
Number of rooms: 217
Official Description (provided by the hotel):
Stay at the 4* luxury Pestana Chelsea Bridge Hotel & SPA and enjoy London's trendy development, Chelsea Wharf, nestled between scenic Battersea Park, the river Thames and iconic Battersea Power Station. 217 Spacious modern bedrooms all equipped with individual bath and shower facilities, including one and two bedroom suites and a private Club Lounge are located on the 11th floor. Our designer SPA offers guests a tranquil relaxation area including heated indoor pool, sauna and steam room with beauty treatment rooms for bespoke professional therapy. The Atlantico Restaurant & BAR and coffee lounge, provides guests with perfect menu options of light meals, speciality coffees, high tea & the popular "tapas buffet" table with Chef's menu choices for dinner. ... more   less 
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Also Known As:
Pestana Chelsea Bridge Hotel And Spa London
Pestana Chelsea Bridge London, England

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