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“Excellent Hotel”

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Park Plaza Westminster Bridge London
Ranked #186 of 1,072 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Reviewed November 12, 2012

We stayed at the hotel in october for three nights to celebrate our daughters 18th Birthday.We had a two bedroom suite and it was excellent, very spacious with a terrace and far reaching views. We also had a package allowing access ti the executive lounge which again had lovely views and a good buffet brekfast.
The staff were very professional and helpful, we found the standard of housekeeping high throughout our stay.
Value for money was good for a London Hotel, the central position made travel very easy.
We would certainly consider staying again if travelling to London.

  • Stayed: October 2012, traveled with family
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Thank Kim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this reviewResponded November 13, 2012

Sounds like you all had a great time Kim F, thank you for choosing Park Plaza Westminster Bridge for your celebrations.

Thanks for your recommendation, do let us know if there’s anything we can do for your next visit.

Regards,
Hasham Soliman
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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11,218 - 11,224 of 16,833 reviews

Reviewed November 12, 2012

We've always tended to stay around Knightsbridge on our previous trips to London but decided on this occasion to try somewhere new as we would have our 7 year old daughter with us and so it wouldn't be primarily a shopping trip. What a find this hotel was! We upgraded to an "iconic view" suite which has stunning views of Westminster, Big Ben and part of London Eye - definitely worth the extra £50 a night. The public areas are spacious, modern and pleasing. The suite had a separate living room with sofa-bed, dining table with 4 chairs plus microwave oven, cutlery, plates, cups and fridge which meant that we could have breakfast in the room every morning. The only small gripe we would have would be the long queues at check-in. It helps to become a member of the Carlson Club which has separate check-in area. I think it would be hard to find a better hotel in London if you want good location, value and quality.

Room Tip: Go for the "iconic view" rooms
  • Stayed: November 2012, traveled with family
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Thank miya'smum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this reviewResponded November 13, 2012

Thanks miya’smum for your review and for choosing our hotel for your recent stay, I’m delighted you we not disappointed with our comfortable rooms.

It’ll be our pleasure to welcome you all back soon.

Regards,
Hasham Soliman
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2012

I spent a couple of weeks on Trip Advisor and other sites trying to find the right hotel for our wedding anniversary and I have stayed with this group at the Riverbank a couple of times previously so I thought I knew what to expect.

After seeing the pictures, location, etc I decided to stay here and am absolutely delighted we did. Our room was upgraded which is always a great start, we had a "happy anniversary" cake waiting for us in our room at my request for my wife, I only called them with that request a few hours before arrivale so they went out of their way to do this which I appreciated.

The entrance has that wow factor, you know you are staying somewhere that is going to be great. We got to the room, plenty of space, massive bed, incredible view too(Atrium and London Eye).

We ate at the restaurant in the hotel (Brasserie Joel) and the food was some of the best I have eaten, the waiters were fantastic too.

We had a brilliant time, we stay in London a couple of times a year and we will be using this hotel from now on every time.

A massive thank you to the staff, they were all very helpful and they made an occasion which was special to us that little bit better. It's the small touches that count.

Very happy.

Room Tip: Pay a tiny bit extra to get that slightly better experience!
  • Stayed: November 2012, traveled as a couple
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2  Thank Hunter1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this reviewResponded November 13, 2012

Thank you Hunter1981 for choosing our hotel for such a special occasion, we know have difficult it can be to make such decisions and the hundreds of hotels and review’s you would have had to read! So thank you.

We are all so pleased that all went well with your anniversary stay and that we exceeded your expectations, it was our pleasure.

Do let me know when you plan to visit us again.

Regards,
Hasham Soliman
Hotel Manager

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Reviewed November 12, 2012

Really lovely hotel in a fantastic location. I really enjoyed to leisure facilities, swimming pool great !
Only downside was poor mobile phone connection in the first room we were given but this was resolved quickly and efficiently. Will definitely stay there again.

  • Stayed: November 2012, traveled on business
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Thank Pauline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this reviewResponded November 13, 2012

Thanks Pauline B for your review and recommendation, we look forward to seeing you on your next stay.

Regards,
Hasham Soliman
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2012

Stayed at this hotel October 2012 on a breast cancer campaign, what a stunning hotel this is and close to all attractions, Rooms were of high standard and the bar area was very modern and up market. the food was lovely and the staff were great had a fab time.

  • Stayed: October 2012, traveled on business
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1  Thank ManchesterHopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this reviewResponded November 12, 2012

What a great read! Thanks ManchesterHopper for your great review.

You are most welcome anytime and we hope to see you on your next trip to London.

Regards,
Hasham Soliman
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2012

Just spent the weekend here and had a very nice stay. We were returning guests which was recognised on check in and so got upgraded to a studio room with a view of Big Ben which was really nice, as were the chocolates and water which was delivered to our room, a nice touch.

This is a really nice hotel, modern and contemporary in design and is a great base to discover London. Big Ben, Westminster, Houses of Parliament, London Eye are on the doorstep. Westminster and Waterloo tube stations are a short stroll away. We were on room only as we like to get out and about where there is plenty of cafes and restaurants down by the river and on the Southbank for breakfast and evening meal.

Evening entertainment was laid on with an 80's themed on our first night and a Beatles tribute act the second night. Leisure facilities included a 15m pool but was swamped full of children, a sauna and possibly the smallest steam room I have been in, but in all a pretty decent hotel for the centre of London.

A good hotel for both business and pleasure and one I will go back to again.

Room Tip: Rooms are good but either they are internal facing (looking inside of hotel) or external (views of t...
  • Stayed: November 2012, traveled as a couple
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Thank DJW64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this reviewResponded November 12, 2012

Thanks DJW64 for your review and continued loyalty. I hope you’ve joined our Club Carlson rewards programme for some great benefits!

We look forward to welcoming you back.

Regards,
Hasham Soliman
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2012

We stayed in an 'iconic view' family suite, upgraded from an ordinary family room for only £30 and very well worth it. the view of westminster bridge and parliament is fantastic and with that view it felt like we were in a really expensive restaurant, when we just had room service! The kids loved the pool and had it to themselves. The location is perfect for the entertainments on the southbank - we will be re-booking to stay over for the Christmas Market that will be coming in December 2012. The experience felt really high end, for a very reasonnable price.
I really appreciated the magic of London anew staying in this place - (and I have worked here for the past 20 years)

Room Tip: Pay the extra for an iconic view room (parliament) if the upgrade is offered after you have booked...
  • Stayed: August 2012, traveled with family
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Thank ClaudiaCloud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this reviewResponded November 12, 2012

Thanks Sallie B. Glad we could help you “see” London anew.

We have some great offers for Christmas and New Years; why not browse the Park Plaza Westminster Bridge website and our Brasserie Joel website for the menus.

Hope to see you in a few weeks.

Regards,
Hasham Soliman
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Westminster Bridge London

Address: 200 Westminster Bridge Road, London SE1 7UT, England
Phone Number:
Location: United Kingdom > England > London > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in London
#42 Spa Hotel in London
#83 Family Hotel in London
#94 Business Hotel in London
#101 Romantic Hotel in London
#145 Luxury Hotel in London
Price Range: $206 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Westminster Bridge London 4*
Number of rooms: 1019
Official Description (provided by the hotel):
Art meets design in the grand Park Plaza Westminster Bridge London. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London's finest landmarks at your fingertips. The London Eye, Big Ben, London Dungeons, the London Aquarium, and the city's finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, kitchenette and living space with pull-out sofa bed, which is perfect for family stays. On the hotel's highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. Brasserie Joël presents delicious French cuisine with seasonal specialties, while Ichi Sushi & Sashimi offers a true taste of Tokyo. 1WB Lounge & Patisserie is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and Espressamente Illy serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe's only Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products. ... more   less 
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Also Known As:
Park Plaza Westminster Bridge London Hotel London
Park Plaza Westminster Bridge London England

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