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“Lady played a mean trick”
Review of Hotel Sergul

Hotel Sergul
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Hotel Sergul
Ranked #161 of 579 London B&B and Inns
Reviewed May 2, 2011

I was making plans to go here. I use a mobility scooter, so had to plan carefully around Tube stops, level access, etc. I didn't want to pay a fortune for a room, so this place seemed to fit the bill. After quite a lengthy exchange of e-mails in which all seemed to be worked out, I got this e-mail from the lady there: "I am sorry to say but the room is no longer available." That was ten days before my departure and it took me hours to find another suitable place. I know this happens in small London hotels, but it seemed to me extra cruel to do it to someone who was already struggling with a lot of limitations.

Stayed: May 2011, traveled solo
2  Thank polarbearcub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSergul, Owner at Hotel Sergul, responded to this reviewResponded May 5, 2011

Polarbearcub has not stayed at Hotel Sergul & has not met any staff at our establishment, but has decided that we are all 'mean people'. This could not be further from the truth.

We pride ourselves on going the extra mile for All our guests.

No payment was made to secure a reservation by Polarbearcub.

Subsequently we received an online booking payment for the same dates, which resulted in us being booked out. Therefore we had to inform Polarbearcub that we could not offer any accommodation.

We wish her all the best and hope that she has secured accommodation for her stay.


Management - Hotel Sergul

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Write a ReviewReviews (28)
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20 - 26 of 28 reviews

Reviewed November 5, 2010

Was pleasantly suprised at the size of the twin room we stayed in, nice furnishings and my bed was as comy as one away from home can be. Free WiFi is always a bonus. The lady who owned the private hotel was very pleasant and helpful with directions and local knowledge. GREAT cafe just across the road and a beautifull Pub just down the road oposite the park. Would stay again.

Stayed: October 2010, traveled with friends
Thank leefh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2017 via mobile
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Stayed: March 2017, traveled as a couple
Thank Chloë C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2016 via mobile
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Stayed: October 2016, traveled on business
Thank PJ G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2015 via mobile
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Stayed: May 2015, traveled with family
1  Thank Ana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2014
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  • Stayed: August 2014, traveled with family
    • Location
    • Rooms
    • Service
1  Thank cgarci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2014
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  • Stayed: December 2013, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Jojolafrite31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sergul

Address: 87 Shepherds Bush Road, London W6 7LR, England
Location: United Kingdom > England > London
Amenities:
Hotel Style:
Ranked #161 of 579 B&Bs / Inns in London
Price Range: $83 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Sergul 2*
Number of rooms: 4
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Also Known As:
Hotel Sergul London, England

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