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“Best hotel experience in London”
Review of The Arch London

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The Arch London
Ranked #21 of 1,076 Hotels in London
Certificate of Excellence
Reviewed May 29, 2010

We travel to London several times a year and have stayed in countless hotels like St Martins Lane, Langham, Courthouse Hilton... and this hotel is by far the best we've experienced. We had a deluxe room with twin beds.
As many other reviewers have said, the extra inclusions are great like free wi-fi, Sky HD satellite tv, free water/soft drink minibar...
The room was typical size for London but perfectly formed with very comfortable beds and amazing bathroom (rainshower was very good and tv in tub!) & the location was good. The hotel staff were great.
We also really liked having reasonable room service which is very rare in London.
All in all a very good experience and can't compliment it enough.

  • Stayed: May 2010
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Thank yyzprg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeccyGunn, General Manager at The Arch London, responded to this reviewResponded June 2, 2010

Thank you for your very complimentary review and for taking the time to share your comments. I am pleased that you rate the hotel so highly and look forward to seeing you at The Arch London again soon.

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1,541 - 1,547 of 1,774 reviews

Reviewed May 27, 2010

Stayed at the Arch London for a week in January when it opened. The amenities were amazing, the food stellar and the service unparalleled. Will definitely plan to stay there again on a return visit to London. Just lovely.

  • Stayed: January 2010, traveled on business
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Thank DDR2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeccyGunn, General Manager at The Arch London, responded to this reviewResponded June 2, 2010

Thank you for taking the time to share your thoughts on The Arch London. I am delighted that you enjoyed your stay back in January and look forward to seeing you here again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2010

Enjoyed a 2 night stay and were upgraded to a deluxe room on arrival. Every aspect of this hotel is superb - the staff, rooms, location and service. There are really nice touches such as complimentary newspaper, wifi, soft drinks in the minibar, full Sky HD package etc! The ambience in the bar and restaurant is very cosy and relaxing. Will definitely return on my next trip to London!

  • Stayed: May 2010, traveled on business
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Thank b19jfm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeccyGunn, General Manager at The Arch London, responded to this reviewResponded May 24, 2010

Thank you for taking the time to share your experiences with everyone, we are very proud of our beautiful new hotel and we look forward to welcoming you back here again soon.

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Reviewed April 19, 2010

Can not really express how brilliant this place is. Dont get away that often so really nice to find some where we felt relaxed and welcome.
Our room was ready early and we were given a tour so we knew where eveything was.
We stayed in a superior room for one night and thought what brilliant value for money this was with all the extra finishing touches free soft drinks, coffee , Sky HD in the bedroom and bathroom! and best part check out the next day at 12 noon!!
On a very quiet street even though we were in the heart of the city. So a good nights sleep was no problem.
The staff were all exceptional and could not do enough to help.
Would really really recommend this to anyone wether business or pleasure.
You cant go wrong and we will be revisiting for sure.
Thank you The Arch and all the staff.

  • Stayed: April 2010, traveled as a couple
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1  Thank ageyem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArchLondonGM, General Manager at The Arch London, responded to this reviewResponded May 6, 2010

Thank you for taking the time to share your experience with everyone. We look forward to seeing you at The Arch London again soon.

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Reviewed April 16, 2010

Came to London for a 2 day break to celebrate birthday and chose this hotel because of tripadvisor reviews and werent disappointed! Is a 2min walk from marble arch and is a lovely new modern hotel. The staff were really friendly and we had a gorgeous room - lots of nice little touches- such as complimentary soft drinks from mini bar, coffee machine in room and lovely tea set with fresh milk! The bathroom was a treat too - with massive shower and flat screen t.v in bathroom!
Think we managed to get an opening rate still which meant we had breakfast included too which was a bonus!
All in all a lovely hotel which I would recommend and would love to stay in again if we visited London.
On 2nd day we did a bike tour of London with fat tires was fab! Have written a seperate review but would definately recommend!

  • Stayed: April 2010, traveled as a couple
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Thank Han-4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArchLondonGM, General Manager at The Arch London, responded to this reviewResponded May 6, 2010

I am delighted to hear that you enjoyed your stay with us. We are indeed very proud of our beautiful new Hotel and look forward to welcoming you back again soon.

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Reviewed April 11, 2010

This hotel was perfect! This is our fourth time to London. Location is two blocks from Marble Arch Tube, very easy to walk to. Staff A+, Restaurant A+, Room A+, Fitness Center A+. I think this will be the only place I stay in the future. Beautifully appointed rooms. Breakfast was so good, with three of us we went through the entire menu. I highly recommend the pizza. They bake their own breads. This is a very quiet hotel on a residential street. I would not say it is for young children but teenagers might enjoy it. We did not see any children during our stay. Coffee, tea, water, soft drinks are a wonderful complimentary item. Try Taman Gang restaurant two blocks away on Park Ave.

  • Stayed: March 2010, traveled with family
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Thank tempas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArchLondonGM, General Manager at The Arch London, responded to this reviewResponded May 6, 2010

Thank you for sharing your experiences and photographs of The Arch London. We are extremely proud of our hotel and the added value items that we can offer our guests, we look forward to welcoming you back again soon.

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Reviewed April 5, 2010

I think it's the Tripadvisor user's creed to share the good stuff, and I think we have found it. I won't go into all what the hotel has to offer (has a great website and other reviews on that). I will tell you a few things. The price is a great offer and since it has just opened up, I am not sure how long the good prices (in this luxury category) will last. Either way, make sure you are a member of SLH in order to get your room upgrade and complimentary breakfast. The location is perfect. Although we ventured to other areas in the city, the hotel's recommendation to venture in the neighborhood found us eating nearby on a great streat with good shopping and even better dinner choices up and down Maryelbone High Street (south of Regents Park) and some of the streets shooting off of it. We felt like locals as most people eating out were! Great stroll through Regents Park away from the more touristy Hyde nearby. We loved the comfort and small scale of the hotel and the service was great. We only had breakfast here every day so can not comment on the dinner. I will be back again of course. I did wish the gal at the front desk hadn't uderestimated the cab fare to the Liverpool Station as 10 £. It was 22 £. I had just enough for fare and tip!! Whew. You can take the tube to Marble Arch and walk three blocks to the hotel if you want for 4 £ for one ticket or if you come in the a.m., grab an all day travel pass for just a bit more for all day travel in Zone 1.

  • Stayed: April 2010, traveled as a couple
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1  Thank kirk20003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArchLondonGM, General Manager at The Arch London, responded to this reviewResponded May 6, 2010

Thank you for sharing the "secret", I am very pleased to hear that you enjoyed your first stay with us and we look forward to your return visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#21 Luxury Hotel in London
Price Range: $326 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Official Description (provided by the hotel):
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch, Marylebone and the West End. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 
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Also Known As:
The Arch London Hotel London
The Arch London England

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