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“Gets better each time we visit!”
5 of 5 bubbles Review of The Arch London

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The Arch London
Ranked #21 of 1,088 Hotels in London
Certificate of Excellence
CAMBRIDGESHIRE
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Gets better each time we visit!”
5 of 5 bubbles Reviewed May 9, 2014

We stayed back in January, and have to say the experience was even better than the last!
I wouldn't dream of staying anywhere else in London anymore.
We received an upgrade to The Abbey suite! And my were we amazed, it is absolutely stunning. The bed was huge, we had a pop up tv at the end of it!
We ate in hunter 486 and had our dinner in one of the secluded booths, it was very romantic, and the food was delicious! It is by far the best dining experience me and my husband have had, I especially loved the pomegranate mojitos!.
If your like us, and don't get to go out often without the children, you must treat yourself to a night at The Arch, you wouldn't regret it! In fact I shall be shortly booking for my husbands birthday treat.
I know some upmarket hotels can make you feel intimidated, but not The Arch, the staff are wonderful :)

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank THEBUTTONS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Arch London, responded to this review, May 11, 2014
Dear THEBUTTONS,

Thank you again for the review, your support is amazing and you have become our ambassadors here at The Arch.

Your support is noted and appreciated - thank you and with warmest personal regards,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,644 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (271)
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English first
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 6, 2014

My husband and I spent a week at The Arch this April and had a great stay. Check in & out was easy, the concierge gave great recommendations, the rooms were nicely decorated and spacious for London and the restaurant staff was friendly and accommodating! We loved having a mini fridge stocked with water and juices for us everyday. We had afternoon tea at The Arch as well that was beautiful and delicious. The hotel was very clean and modern- which we loved! Have a drink in the library...with just a push of the button you can order cocktails & dinner. Their breakfast was lovely as well. The tube stop is just a couple short blocks away and their are a lot of little pubs, shops and restaurants in the neighborhood. We would highly recommend The Arch to friends & family!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Quinn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Arch London, responded to this review, May 11, 2014
Dear QuinnN,

Thank you for the lovely comments especially about our Concierge service and the complimentary mini bar we offer here at The Arch.

Please come back and visit us soon again.

With warmest regards,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 1, 2014 via mobile

WE REALLY really loved the location of the hotel,the staff,room and bathroom interiors are excellent. The atmosphere of the hotel reception is subtle. On the whole we would love to stay in The Arch London again.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sri5552014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Arch London, responded to this review, May 2, 2014
Dear Sri5552014,

Thank you for the feedback and for sharing your comments here on tripadvisor.

Please come and visit us again whenever you are in London.

With warmest regards,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
5 hotel reviews
5 of 5 bubbles Reviewed May 1, 2014

From the efficient and welcoming check-in, the attentive yet discreet staff, and through to well appointed rooms, the Arch Hotel packs a lot of bang for your buck. Close enough to get places but also quietly tucked away so you can relax at the end of a long day. Highly recommended!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ireja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Arch London, responded to this review, May 2, 2014
Dear Ireja,

Thank you for the nice feedback. The team and I appreciate your support and hopefully you will stay with us again whenever your travel brings you back to London.

Please let me know personally if I can be of assistance in the future.

With warmest regards,


Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed April 29, 2014

As a business traveller and frequent returning guest, I am always delighted with my stay at THE ARCH. They constantly aim to please and the property is fabulous. Awesome location, great bathroom and shower, wonderful bedding, terrific amenities! Can't wait to return.

Room Tip: End of the hall...very quiet and private!
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janieb50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Arch London, responded to this review, May 1, 2014
Dear janieb50,

Thank you for your support, you are a true ambassador to The Arch and we all hope you return to stay with us soon.

With warmest regards,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
midlands
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 29, 2014

We stayed at The Arch for a week end in London
The hotel is in the perfect spot to get around London
On arrival we we greeted very warmly and showed to our room
The room was a fair size and spotlessly clean
The bed was the most comfortable I have ever slept in
All of the staff were so polite,friendly and nothing was too much trouble
The one criticism I have would be about the hotels restaurant
We had an evening meal there and I'm afraid that didn't come up to the standard of the
Rest of the hotel
Wouldn't dine there again
There are lots of good pubs and restaurants in the area
Would certainly return to this wonderful hotel

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worrall9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Arch London, responded to this review, May 1, 2014
Dear worrall9,

thank you for your lovely comment about The Arch, the team and I are so pleased you enjoyed your weekend here, the location of the hotel and especially the service and warm welcome.

Next time you come you will see the restaurant menu changed and I hope we will find something delicious and tempting for you.

Please do let me know personally whenever you are planning to return.

With warmest regards,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reykjavik, Iceland
Level Contributor
57 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed April 24, 2014

Enjoyed my stay at the Arch. Lovely room in a quiet corner, spacious and nicely decorated, with comfortable bed and nice amenities. Satisfactory breakfast. Excellent location and efficient, friendly service. Will definately return.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hildur O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Arch London, responded to this review, April 29, 2014
Dear Hildur O,

Thank you for the lovely feedback. The team and I are pleased you enjoyed The Arch, the location and especially the friendly service the team provided.

Please come back whenever you are in town.

With warmest personal regards,

Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Arch London

Property: The Arch London
Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#21 Luxury Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Official Description (provided by the hotel):
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch, Marylebone and the West End. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 
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Also Known As:
The Arch London Hotel London
The Arch London England

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