This was our second trip to Rafayels. We returned for a meal after staying at the hotel prior to this. The service was fantastic and as our first visit, the food was AMAZING! The customer service in both the hotel and restaurant is second to none, with a real passionate commitment to high quality customer service and an assurance that all staff deliver it. This personal service is unfortunatly lost in bigger hotel chains. You can’t fake good service, and Rafayels does not try the warmness and openess of the staff comes naturally.
Highly recomended we wouldnt stay anywhere else in London. Keep up the good work.
See you in April. x
- Official Description (provided by the hotel):
- Rafayel on the Left Bank boasts 70 designer "smart" rooms, champagne bar, riverside restaurant and conference facilities, exhibition spaces as well as the latest spa and beauty treatments and gym. Rafayel is one of the world's most advanced luxury green hotels and proves that hotels can dramatically reduce their carbon emission output without compromising on five-star luxury, quality or comfort. Located on the River Thames at the heart of London's most dynamic riverside development, with sweeping views across to Chelsea Harbour, Rafayel is minutes from the shopping areas of Sloane Square and Knightsbridge and is close to Victoria Station and London's major attractions. Rafayel provides a free shuttle service to and from Clapham Junction and Clapham Common on Northern line every 30 minutes from 7.30 AM to 10.30 PM. ... more less
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- Also Known As:
- Rafayel On The Left Bank - Hotel And Spa
- Rafayel On The Left Bank Hotel London
- Rafayel On The Left Bank - Hotel & Spa London, England