Customer service was the real plus point for this hotel, Errol the concierge chap was truly super, he arranged for our car to be whisked off to the car park (£10 per night), he showed us to our room, telling us about the facilities like the restaurant, spa, gym etc that hotel had to offer along the way, showed us around the room gadgets and advised us which bus to catch to get to central London - You could certainly tell he loved his job.
Our room was very good size with all mod cons, bed was nice and comfy, pillows were just right.
We ate at the hotel restaurant because we arrived late food wasn’t bad, buffet breakfast good choice and nice to look out on the river to.
The fairy cake shop in the foyer was a good original idea.
We were in London for Chelsea Flower Show so location was great, a bus stopped right outside the hotel heading for Victoria – so took about 5 minutes for us to get to show ground.
We usually stay smack in the centre but for service and value for money we will definitely stay here again
- Official Description (provided by the hotel):
- Rafayel on the Left Bank boasts 70 designer "smart" rooms, champagne bar, riverside restaurant and conference facilities, exhibition spaces as well as the latest spa and beauty treatments and gym. Rafayel is one of the world's most advanced luxury green hotels and proves that hotels can dramatically reduce their carbon emission output without compromising on five-star luxury, quality or comfort. Located on the River Thames at the heart of London's most dynamic riverside development, with sweeping views across to Chelsea Harbour, Rafayel is minutes from the shopping areas of Sloane Square and Knightsbridge and is close to Victoria Station and London's major attractions. Rafayel provides a free shuttle service to and from Clapham Junction and Clapham Common on Northern line every 30 minutes from 7.30 AM to 10.30 PM. ... more less
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- Also Known As:
- Rafayel On The Left Bank Hotel London
- Rafayel On The Left Bank - Hotel And Spa
- Rafayel On The Left Bank - Hotel & Spa London, England