We stayed here for four nights and first up I have to say the location couldn't have been more convenient, the bit of breakfast each morning was quite nice, the place was clean and we had no issues with noise. That being said, there were three massive down sides to the place. First, if you have a large load of luggage as we did, the 20 or so stairs that went up a very narrow staircase were nearly impossible to manage and trying to turn the narrow hallway corners with a wheeled suitcase became a feat of logic and determination. Second, the staff seemed mildly disinterested in life in general and certainly to us as customers. Third, and most significantly the room was so shockingly small that there was literally no more than a foot on all three exposed sides of the bed to walk around. Had there been room under the bed to slide our luggage or a storage place where the luggage could have been kept it would have been better but as it was, one of us would have to climb on the bed to allow the other to pass by or to move around one of the suitcases that had no place to put them other than right in the center of the limited floor space. I read reviews on Trip Advisor to expect small rooms but no one mentioned small as to the point of absurd. One afternoon we had an especially large lunch and couldn't help but wonder if returning to our hotel room we would no longer be able to squeeze into it. All we could do was laugh at the situation...along with noting that we wouldn't be staying there again at any time in the future.
- Official Description (provided by the hotel):
- This modern, intimate, chic hotel is the perfect choice for either a pleasurable few days holiday or short business trip. The Seraphine, KENSINGTON GARDENS is conveniently located near the stylish High Street Kensington shops, Holland Park, major tourist attractions, tour buses and tube station. ... more less
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- Also Known As:
- Seraphine London Kensington Gardens England