We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“impressed”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Park Grand London Paddington
Ranked #349 of 1,078 Hotels in London
Certificate of Excellence
Reviewed February 5, 2011

Stayed in this hotel with some colleagues in the mid of January,as we had business meeting same day and one next day early morning... checked in at noon and got our rooms in priority , that helped to get freshened up before meeting clients.. got warm welcome from reception team and later in the evening from restaurant bartender. Had our dinner(food-very tasty) and some drinks. Rooms a bit small( as i used to large rooms) , but very modern and nice. will book the same hotel on the next business trip to London or romantic trip with my girlfriend..

  • Stayed: January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Angus093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGHotelManagement, Manager at Park Grand London Paddington, responded to this reviewResponded February 10, 2011

Dear Guest,
Thank you very much for taking out your valuable time for writing lovely comment with regards to your stay with us. it encourages us to provide and strive for the best service to all our guests.i have already shared your valuable feedback with my team members. we hope that you will visit us soon and give us the chance once again to serve you in near future. regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (2,881)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,398 - 2,404 of 2,881 reviews

Reviewed February 4, 2011

We had a great time in this hotel. The rooms are really nice, clean and comfortable. The hotel is in the very center of London so we enjoyed our holiday a lot. The staff is very helpful and friendly.Great value for you money. I would like to come back there during my next visit in London.

  • Stayed: January 2011, traveled as a couple
    • Value
    • Location
    • Cleanliness
Thank zozo_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGHotelManagement, Manager at Park Grand London Paddington, responded to this reviewResponded February 5, 2011

Dear Guest,
Thank you very much for taking out your valuable time for writing lovely comment with regards to your stay with us. it encourages us to provide and strive for the best service to all our guests.i have already shared your valuable feedback with my team members. we hope that you will visit us soon and give us the chance once again to serve you in near future. regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2011

due to lack of availaibility in london hotels, had to choose this hotel however would never ever regret this decision ... had one of my best stay in london for the price what i paid its a total value for money ....
while i came in early in the morning to drop my baggage at the hotel.. i was taken for a surprise not only i was offered early check-in i was upgraded for my stay to a superior room
staff very really pleasant and had a thorough knowlegde and were eager to help me with various queries relating to travelling and getting around .
would definitely come back...

  • Stayed: January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jollydorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGHotelManagement, Manager at Park Grand London Paddington, responded to this reviewResponded January 31, 2011

Dear Guest,
Thank you very much for taking out your valuable time for writing lovely comment with regards to your stay with us. it encourages us to provide and strive for the best service to all our guests.i have already shared your valuable feedback with my team members. we hope that you will visit us soon and give us the chance once again to serve you in near future. regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2011

We booked 2 rooms and stayed at this hotel in the begining of January with some friends and were very impressed with hotel quality as the price we paid was not hight. what more- our BOTH rooms were upgraded to Club rooms without any extra charge,maybe they just had some Club rooms not booked, but that made our trip even more enjoyable. Hotel staff were very friendly, smiley and helped with all enquires we needed. We are not traveling to London very often, but if we will go again, we will deffinetely return to that hotel...

  • Stayed: January 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank skaist123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGHotelManagement, Manager at Park Grand London Paddington, responded to this reviewResponded January 31, 2011

Dear Guest,
Thank you very much for taking out your valuable time for writing lovely comment with regards to your stay with us. it encourages us to provide and strive for the best service to all our guests.i have already shared your valuable feedback with my team members. we hope that you will visit us soon and give us the chance once again to serve you in near future. regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2011

On arriving at the hotel at 3pm our room wasnt ready , we were told that it was being prepared for us and a few nice gifts. What gifts - no bathrobes or slippers or free bowl of fruit no small bottle of wine and guess what NO HEATING - my husband and i are sitting wrapped in blankets as NO maintenance until 9. 30 am . NO manager available until SUNDAY - 2 days away . We thought we would treat ourselves to a junior suite and what a nightmare .................... we are awaiting a response from the management after having to pay THE FULL AMOUNT on arrival - well only 4 more days to go ....................... god help us - PLEASE DONT COME HERE

Stayed: January 2011, traveled on business
1  Thank jakjak_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGHotelManagement, Manager at Park Grand London Paddington, responded to this reviewResponded January 29, 2011

Dear Guest, Firstly my sincere apologies for facing issues during your ongoing stay with us at Park Grand. I am sorry that your room was not ready until 3 PM and also the club amenities were not placed in your room. I will investigate about the same and will speak to in person. With regards to your issues of room heating, I have been addressed your issue by the duty manager who was dealing with you and did tried to provide the best possible immediate solution by providing your external radiators and also showed you four different identical suites rooms with an option of room move to get the heating issue sorted. However I understand that both the options were refused by you.

I would like to inform you that each shift has got the duty manager who is solely responsible for the operations during her/his shift. The lady, who was dealing with your concern, was the late shift duty manager. I will be visiting the hotel tomorrow and will contact you once I am there in order to talk to you in person to discuss about your stay.
Once again apologies for the inconvenience caused and hope to meet you in person tomorrow
Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2011

Nicely furnished, quiet and yet very close to the heart of the West End. The rooms are comfortable, as are the beds. It's hard to find somewhere with this ambience so close to the centre of town at a reasonable price and this fits the bill. Niggles? Came back to the room at 4pm and it hadnt been made up, not that it mattered to me. I am not sure why I was charged for the "complimentary" mineral water in my room but that won't stop me thoroughly recommending it to others.

Stayed: January 2011, traveled on business
Thank journeymancannes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGHotelManagement, Manager at Park Grand London Paddington, responded to this reviewResponded February 11, 2011

Dear Guest,
Thank you very much for taking out your valuable time for writing comment with regards to your stay with us. it encourages us to provide and strive for the best service to all our guests.i have already shared your valuable feedback with my team members.
I am sorry that you were charged complimentary water bottle. However we hope that you will visit us soon and give us the chance once again to serve you in near future to make it up to you. regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2011

Came on a midweek break with my boyfriend and would highly recommend this hotel, very nice location brisk 5 minute walk to Paddington Station, staff very friendly and helpful, room very clean and modern however a little on the small side but very comfortable. Breakfast had everything we needed, overall very happy!!
Hopefully will be back very soon!

  • Stayed: January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sarahtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGHotelManagement, Manager at Park Grand London Paddington, responded to this reviewResponded January 28, 2011

Dear Guest,
Thank you very much for taking out your valuable time for writing lovely comment with regards to your stay with us. it encourages us to provide and strive for the best service to all our guests.i have already shared your valuable feedback with my team members. we hope that you will visit us soon and give us the chance once again to serve you in near future. regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
Paddington / Maida Vale
Park Grand Paddington Court
Park Grand Paddington Court
#159 of 1,078 in London
1,170 reviews
Show Prices
Show Prices
Show Prices
Notting Hill
Grand Royale London Hyde Park
Paddington / Maida Vale
The Shaftesbury Premier London Paddington
Earls Court
K+K Hotel George
K+K Hotel George
#182 of 1,078 in London
3,429 reviews
Show Prices
Show Prices
Show Prices

Been to Park Grand London Paddington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Grand London Paddington

Address: 1 Queens Gardens | Bayswater, London W2 3BA, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#222 Business Hotel in London
#244 Luxury Hotel in London
#346 Romantic Hotel in London
Price Range: $110 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Paddington 4*
Number of rooms: 157
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, Booking.com, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Park Grand London Paddington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Grand London Paddington Hotel London
Park Grand London Paddington England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing