Our two bedroom apartment on the ground level, G27, was very spacious with high ceilings. It had a small bedroom with bathroom on a second level, a ground level kitchen, living and dining area, and a separate bedroom with bathroom. The windows were large, but looked out onto an inside courtyard with no sunlight or views of any sort.
The hotel is interestingly decorated in a old building that made me feel like I was heading off to defend a parking ticket in the courthouse (in a funny way).
The onsite restaurants, Corner Room (3/5 stars) and Viajante (5/5) are both decent options for interesting dining. We had the hotel breakfast on our first morning and found it to be fairly plentiful, although the hot dishes were a bit sloppily made.
The room we stayed in appeared to have been subjected to many parties in the past, which was a bit heartbreaking considering the heritage of this building.
The friendly concierge offhandedly confirmed this when we mentioned this room and he said "Yes, that's the party room." There were many black scuffs all over the walls and floors in spots that are fairly impossible to reach sober, and what appeared to be a chocolate stain right on the main light switch next to the front door. The second floor bathroom smelled heavily of 'dirty shower curtain'. The second floor bedroom had quite some terrible design features. There's an air vent placed 2 feet away from the head of the bed on the left side, so if you wanted air at all throughout the night you get this torturous circumstance of having air blown directly onto your face from the vent all night. If the suite's A/C or heating was on at all, there was a unit hidden in the wall on the second floor that would emit a low rumbling and vibration similar to standing on a heat vent above a subway station.
The height clearance on the second floor was not enough for my boyfriend, who at the very average height of 5'11" hit his head on several occasions. He remarked that typically something with such miserable height clearance tends to have a yellow and black warning strip on it for liability reasons.
There was misleading signage in the second bedroom, and several dangerous 'lips' between the bathroom tiles and hardwood floor.
This hotel is "architect-designed" in the same way that many health products are described to be "doctor-recommended". I see that whoever made this space went to school for it, but whether they necessarily did a good job on this project, I really don't think so.
The hotel is located in a part of town you have to very specifically want to be in. If this is your first time in London or you don't care for neighborhoods described almost exclusively as "up-and-coming": the age of this building, its some good and many terrible design features and the somewhat good value may not be enough to make your stay a good one.
We booked a taxi with the concierge. The hotel is engaged with its own taxi company, so you will have to negotiate fares prior to your destination, we were too polite to ask about this until the end so I'm just going to assume there was self regulation involved. Our taxi driver parked the car and left us in it at a McDonald's halfway between the hotel and London for unknown reasons for about 10 minutes, which was a bit alarming. He was kind and polite though, so frankly we were kind of worried he wasn't getting proper breaks.
Despite the points I mentioned, this hotel definitely was on the good rather than the bad side. If you set some proper expectations, you will be pleasantly surprised.
- Official Description (provided by the hotel):
- TOWN HALL HOTEL is a boutique, design, hotel in the heart of London's East End. Offering luxury accommodations, event space and fine dining in an iconic Edwardian building. ... more less
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- Also Known As:
- The Town Hall Hotel And Apartments
- Town Hall Hotel London, England