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“Great for weddings”
Review of Town Hall Hotel

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Town Hall Hotel
Ranked #226 of 1,078 Hotels in London
Certificate of Excellence
Reviewed January 21, 2013

For our son’s wedding in October 2012 the Town Hall Hotel in Bethnal Green was the choice for the reception, they couldn't have chosen better!

Immediately we stepped into the reception area we were impressed with the welcome and the stunning decor.

We were staying over a couple of nights and our comfortable en suite room, complete with full kitchen, was available to us on the ground floor.

We had taken swimwear so could make use of the pool (next door to the gym) which we did on the first evening before venturing to the cocktail bar.

Wow! We were given a cocktail menu and took a while deciding, I chose a Ron Burgundy as I had never heard of it. What a theatrical but exciting drink, try!

Now to the wedding reception and the extremely efficient manager, Christine.

Every single thing was organised, from drinks on arrival to the choice of dining area. The meal and service was excellent, and as the wedding was for two nationalities the hotel provided large screens to show translations.

After the meal things were quickly cleared away and the celebrations progressed smoothly to the disco.

The whole of the hotel team get a five star rating.

  • Stayed: October 2012, traveled with friends
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1  Thank Glynbri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded February 8, 2013

Dear Guest
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. I am delighted to hear that you enjoyed your stay at the THH and it is great to know that you thought it was the perfect venue for your son's wedding reception. It is a great to know that from the very first moment you enter the hotel, you were received with a warm welcome from my colleagues and from that moment onwards, your experience enfolded with a pleasant moment to another. I am glad to hear that the suite, swimming pool, Viajante bar and all other facilities and services met you expectations so highly and with Christine looking after the reception later with great success. Thank you so much for taking the time to leave us a note of your experience and for choosing the THH. I can assure you that all your comments have been shared with all the teams here and should you decided to return to the THH in the near future, please do not hesitate to contact me directly. Many thanks and kind regards Sandro Desole

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820 - 826 of 1,399 reviews

Reviewed January 20, 2013

Beautiful property, well appointed suites, a very attentive staff, and proximity to public transit all contribute to a great stay! This was my first time in London and the staff was very helpful in making me feel at home. The restaurants on site were also very good. Highly recommended.

Room Tip: Upgrade to an apartment for an extended stay!
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  • Stayed: December 2012, traveled on business
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2  Thank Jamiefrech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded February 8, 2013

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. I am delighted to receive your generous feedback and great to know that all our efforts contributed to fulfil all your needs and expectation during your stay. I it is a great honour for us to know that the care we offer to our guests, as made you feel like being at home. It is exactly this want we wish to achieve with each and every guest visiting the THH. Thank you for choosing the THH and for highly recommend us. I have shared your comment with all the teams here and should you require any further assistance from the THH please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole

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Reviewed January 18, 2013

Excellent in every way.
Great staff.
Very clean. Very.
Great work out area.
Restaurants on site that are very good.
Rooms that are reasonable and well designed. Washers, full kitchens, open new bathrooms.

Thank you for the great refuge from the city!

Stayed: January 2013, traveled as a couple
1  Thank mnwyatt22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded February 7, 2013

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel Apartments. I am not sure what else I can say or add to your generous AAA score and description of our product and service. I will, therefore only limit myself by offering you the greatest thank you ever from all the teams here at the THH. I really hope to be able to welcome you back to stay with us in the near future and should you require my assistance, please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole

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Reviewed January 15, 2013

Having travelled to London more times than we can count, and having stayed in a variety of places from private homes and aparments to five star hotels, we can honestly say that the Town Hall exceeded all of our expectations. We wanted to explore the east end of London more on this stay with our three young kids (age 5, 7 and 9). From the moment we arrived and were met by whom our kids call the nicest man in the world, head concierge Andrea set the standard for this stay. He more than aniticpated anything we may need, especially travelling with kids. Nothing was too small, or big, for him to tackle and this warmed us to the hotel even more than the stunning architecture, the history, fantastic restaurants, gym and pool (which the kids loved with rubber duckies in place!). We recommend this hotel highly, especially the two bedroom suites for families. And make sure you get the full tour - it's such an interesting hotel, in an interesting location. We walked from the hotel, down Bethnal Green, Shoreditch, Brick Lane, Spittafilelds market, Petticoat Lane and then on over Tower Bridge to the Burough market in one of our most enjoyable walks in London ever. Not to mention the museum of Childhood next door!

Room Tip: Families Choose a two bedroom apartment - G26 was unbelievable! No one above or below and can be tu...
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  • Stayed: January 2013, traveled with family
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5  Thank VancouverFamilyof5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded February 7, 2013

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. I am delighted to hear that you and your family really enjoyed your stay with us and that you appreciated our warm welcome by Andrea, for which he is famous for. It is always nice to know especially from an experience traveller as yourself that we were able to satisfy all your expectations and that you feel we are setting new standards in the industry. I am glad to hear that Andrea was always there ready to offer his assistance by sharing is great knowledge to entertain your children. I am also pleased to know that you found the building, the art deco of our public areas and the facilities the hotel has to offer to your like. Thank you also for mentioning all those areas nearby the hotel and for choosing the THH for your stay in London. I can confirm that I have already shared your comment with all the teams here and should you require any further assistance from the THH please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole

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Reviewed January 15, 2013

Be it for a business trip or with the family, staying at the Town Hall Hotel is always a good choice! Amazingly big rooms (with wooden floors - excellent for allergic people) and stylish furniture, with everything you need in it! Besides, the indoor swimming pool is simply incredible. The tube is also very nearby which offer a direct connection to London City centre. On the less positive side: the neighborhood is not too great and we would appreciate a bigger restaurant with a better choice of food for the kids.

  • Stayed: November 2012, traveled on business
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1  Thank Leendert d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded February 7, 2013

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. It is great to know that you and your family enjoyed your stay with us and that you appreciated the versatility of the THH for both markets segments. It is also nice to know that you appreciated the style of our interiors and the facilities the hotel has to offer. Regarding to your comment on the nearby area, although not entirely developed, it still has many interesting things to be see and many places to eat out in great variety. Please do feel free to contact our concierge desk for more information on the area. Thank you for choosing the THH for your stay in London and I will share your comment with all the teams here. Should you require any further assistance from the THH please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2013

We spent 3 nights at Town Hall Hotel - during the Paralympic Games and were most impressed with all aspects of our stay. We'd heard that it was an amazing place - our son had previously stayed. Comfort, cleanliness and space were all excellent and of course, the decor and surroundings are certainly worth vewing. Our upgrade was also appreciated. We'd booked a table at Viajante for the tasting experience - WOW!!! If you have a special occasion to celebrate - DO GO!!! If not... go anyway. It was memorable. The cocktails and bar service were also wonderful.
Staff courtesy and friendliness was constant throughout our stay and nothing was too much trouble - thank you Sandro!
The Corner Room's menu was delightful; even though the hotel is a little way out of central London, the tube and bus services are close by. Do visit - it's something different to enjoy and do tell others about this beautiful hotel! I can imagine our friends from the U.S. raving about the experience!
We'll certainly be visiting again.

  • Stayed: September 2012, traveled as a couple
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2  Thank AntH_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded January 24, 2013

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. It is great to know that your experience here was an impressive one and I am delighted to hear that we managed to leave up to the recommendation of your son. It give us great honour to know tha the services, cleanness and comfort of the hotel, as well as the decor and spacious apartment, were all to your likes. I am also glad to hear that the you had a great experience at our Viajante restaurant and Bar, with it fantastic food and cocktails served by our friendly staff. It is great to know that every effort made during your stay has paid off with your generous score and feedback. Thank you for choosing the THH for your stay in London and I will share your comment with all the teams here. Should you require any further assistance from the THH please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2013

We had a fantastic stay at this hotel - the staff were warm and friendly without being imposing and the hotel is an architectural feast for the eyes. We were upgraded to a studio from a basic room and made full use of the facilities, eating at The Corner Room upstairs on our first night (lovely food and atmosphere) and taking a dip in the gorgeous pool (which we had to ourselves) the next morning. We often come to London for a weekend of galleries, theatre, museums and good food and use the hotel as a place to lay our heads (the tube is only a few minutes walk away from the Town Hall for exploring the rest of London), but this time we found that the hotel equally vied for our attentions and we enjoyed relaxing and exploring on the doorstep and indeed inside the building.
We would highly recommend this place to anyone who likes to stay in a place with personality and charm.

  • Stayed: January 2013, traveled as a couple
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3  Thank deborah h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded January 23, 2013

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. I am delighted to hear that you enjoyed your stay with us and that you appreciated our staff warm welcome and service. It is always a pleasure to know that you like the restoration and art decoration of the hotel. I am pleased to hear that your visit to our corner room restaurant was to your likes and that you made use of all the other facilities the hotel has to offer. Thank you for mentioning the upgrade of your room and for confirming how close and easy it is to travel from the hotel to most central parts of the capital. Thank you for choosing the THH for your stay in London and I can confirm that I have already shared your comment with all the teams here. Should you require any further assistance from the THH please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Town Hall Hotel

Address: 8 Patriot Square | Bethnal Green, London E2 9NF, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#50 Spa Hotel in London
#62 Family Hotel in London
#75 Business Hotel in London
#92 Romantic Hotel in London
#168 Luxury Hotel in London
Price Range: $161 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Town Hall Hotel 5*
Number of rooms: 98
Official Description (provided by the hotel):
TOWN HALL HOTEL is a boutique, design, hotel in the heart of London's East End. Offering luxury accommodations, event space and fine dining in an iconic Edwardian building. ... more   less 
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Also Known As:
The Town Hall Hotel And Apartments
Town Hall Hotel London, England

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