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Town Hall Hotel
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Reviews (1,458)
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All reviewsbethnal greencorner roomcentral linetyping roombroadway marketbrick lanewasher dryereast londonfull kitchenl'occitane toiletriesone bedroom apartmentpool and gymespresso machineunique hotelmacaroonscocktail barthe lower ground floor
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Reviewed December 10, 2012

Stayed here on business for 3 nights in October and had one of the best i've had in London. When I booked the room I didn't realise i'd booked a studio apartment, well equiped with full kitchen, plenty of comfy seating, ipod docking station, loads of cupboard space and a shower to die for. The kitchen area is tucked away behind sliding doors and this also separates the bed from the rest of the room, so although it's a studio it's more like an open plan one bedroom flat (the bed has it's own TV on the wall as well. Felt like a home from home

Leisure facilities are quite small but very nicely laid out and the small gym is well equiped. Pleasant staff and only 5 mins walk from Bethnal Green Tube station. Free well functioning WIFI and each night staff drop by to turn down the bed and leave you a little food surprise.

Loved it and will be back.

  • Stayed: October 2012, traveled on business
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Thank Jason D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of operations at Town Hall Hotel, responded to this reviewResponded December 31, 2012

Dear Guest
Thank you for sharing your feedback on Trip Advisor on your recent stay at Town Hall Hotel & Apartments. Yes, am glad your stay with us was to your standard as you stated the apartments are filled with necessities that bring the whole stay to a different level, homely feel as you have shared. Our Turn down facility is now famous for its delights served. Once again it was indeed a pleasure. Thank you for choosing the THH for you stay in London and should you require any further assistance from the THH please do not hesitate to contact me directly. Many thanks and kind regards, Sandro Desole

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Reviewed December 9, 2012 via mobile

We stayed four nights (wed to sun) in this lovely hotel in Bethnal Green and really enjoyed our stay. The building is beautiful. Our room was large and with all the touches you wud expect, bathrobes, coffee machine etc. We did not have many dealings with the staff but all those we did ( apart from one breakfast waitress) were nice and polite. The pool was lovely. The inclusive brekfast was very good and the additional cooked dishes were v reasonable at 4£ each. It's a shame there is no guest lounge. On the down side, there is no full length wardrobe in the room or mirror at the desk to use wen drying hair. The room was so large there would have been lots of space for a coat stand. The main annoyance though was the location of our room G24 (if you find yourself being given this one I would ask for a different one). There were two reasons for this- one it is below the Corner Room restaurant kitchen and you can hear the staff late at night and early morning and the smell of food comes down into the room(not nice for anyone but quite unpleasant for a pregnant person!) also the second is that the function room upstairs was in use Fri and Sat night and the noise of the music was very loud. I think that this also would affect some of the rooms on the first floor. The good news is it's stops at dead on 12 - so had I not been pregnant and needing relatively early nights it wouldn't have been a problem. As far as the location is concerned some other reviewers have found this to be an issue; we are quite familiar with the area and it's fine. You are only a 15 walk from Lauriston village which has nice bars and restaurants and about a 20 min walk from Hoxton, Shoredith which also has same, as does parts of Hackney. You can eat and shop for far less than the touristy centre. Victoria Park, the canal and Lea Valley are all within walking distance for enjoying the outdoors. Bethnal Green tube is only a 5min walk. Overall we really enjoyed our stay and would return.

  • Stayed: December 2012
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Thank Josken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded December 10, 2012

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. It is nice to know that you enjoyed your stay with us and that you found our apartment spacious and comfortable. It is also nice to know that you like the swimming pool and the breakfast selection with the hot option on the menu and that you thought that the staff was very helpful and approachable. Although your feedback score is quite positive I could not help to notice that there have been few underperforming areas, which slightly marred your experience with during your stay. I am sorry to hear that the noisy from the wedding celebration as well as the one from the staff in the Corner Room prevented you from fully enjoy your stay in this occasion. Please accept my sincere apologies for any inconvenience caused in this occasion and I can assure you that this is far from what we wish to offer our guest with. I hope this isolated incidents will not deter you from visiting us again in the future and as a gesture of goodwill, I am happy to offer you a complimentary upgrade on your next visit to the THH. Thank you for choosing the THH for your stay in London and should you require any further assistance from us please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole

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Reviewed December 7, 2012

Had a lovely stay at the hip Town Hall Hotel. Fascinating neighborhood with easy access to downtown London. The apartment was large, well furnished, clean and very affordable. Definitely worth a stay.

  • Stayed: December 2012, traveled as a couple
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Thank Peer2PeerTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded December 10, 2012

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel Apartments. I am pleased to read that you enjoyed you stay with us and that you thought the apartment to be spacious and comfortable. I am glad to hear that you the surrounding areas of the hotel fascinating and you found it easy to travel from the hotel to central London. I hope to be able to welcome you back soon and should you require my assistance, please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole

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Reviewed December 6, 2012

We took a couple of friends to London, I booked "The Town Hall". Was not sure what to expect, to my surprise, it was fantastic. Service from all the staff, very unusual these days! Super apartment, very comfortable, all In all a "great stay"

  • Stayed: December 2012, traveled with friends
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Thank Tony J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded December 10, 2012

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel Apartments. I am delighted you hear that you and your friend enjoy your stay with us and that you were surprised to see the level of caring we put on our guests service. I am also pleased to read that you loved the apartment and our level of cleaning which is second to none. It has been totally our honour to have had you and your friends here with us and I hope to be able to welcome you back to the hotel in the near future. Should you require my assistance, please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole

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Reviewed December 3, 2012

we were a family of four ordering a familyroom, expecting one room with double bed and sofa to sleep in. we got two big rooms with doors between! the rooms are fully equipped with kitchen with dishwasher and espresso machine. the bathrooms are great, beds are great, and the service just excellent. they're all proffesional and friendly.
the area is quiet, you can sleep with your window open. :) still it's just 10 min with the tube to the center of london.
we are coming back!

  • Stayed: November 2012, traveled with family
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2  Thank lillenille27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded December 11, 2012

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. It is a great pleasure to know that you were impressed with our apartment, offering spacious sitting room, comfortable beds and fully equipped kitchen with appliances that come useful when travelling with family. It gives us great honour to know that you appreciated our friendly and honest way of service. It is always a pleasure to know that every effort made to ensure you received a memorable experience paid off with your generous score and feedback, which has been shared and appreciated by all the teams here. Thank you for choosing the THH for you stay in London and should you require any further assistance from the THH please do not hesitate to contact me directly. Many thanks and kind regards to you and your family. Sandro Desole

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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