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“Great hotel”
Review of Town Hall Hotel

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Town Hall Hotel
Ranked #172 of 1,063 Hotels in London
Certificate of Excellence
amsterdam
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great hotel”
Reviewed October 17, 2012

We had an executive one bedroom apartment. Got a very good deal on the room. It was really big, lots of good lighting, modern fixtures, trendy furniture, great large and comfy bed, free wifi in room, two tv's, an iron, washer/dryer!, a hideaway kitchen with absolutely everything you might need, coffee, milk and water replenished daily. And it was the most quiet room i have ever stayed in! Hotel is very grand, marble, brass, art, flowers, etc. with very helpful and pleasant staff. Also has a large pool. Hotel is just a few minutes from bethnal green tube station. And if all that is not enough, the hotel has two of the best restaurants in London !

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank nancyamsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, November 2, 2012
Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. It is a pleasure to know that you liked the hotel and that you enjoyed your stay with us. Thank you for mentioning how large our apartments/rooms are with plenty of nature light and that you found the apartment to be comfortable and well furniture. Thank you for detailing all that there is in the apartment, included in your rate and for mentioning how well connected the hotel is with the tube to the rest of London. Thank you so much for choosing the THH for your stay in London and I can confirm that I shared your feedback with all the team here. Should you decide to visit us in the future, please do not hesitate to contact me directly and I will be more than happy to assist with any enquiry you may have. Many thanks and kind regards, Sandro Desole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Asbury Park, New Jersey
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 11, 2012

This place was so much more than expected. The rooms are modern and beautiful. Our room had a dishwasher, washing machine, oven , microwave, and espresso maker! The staff was wonderful and accommodating . Not only did they secure us tickets for a soccer match, they also drop off fresh made chocolates every evening. And the location is perfect, 2 blocks from the tube and lively Bethnal Green.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Keith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, October 12, 2012
Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. I am delighted to hear that you were more than impressed with the hotel and glad to know that you liked our modern and sophisticated apartments. It is great to see that you appreciated what our apartments have to offer to our guests and that my fellow colleagues did wonders to accommodate you in the best possible way to ensure you enjoyed you stay with us. I am glad to see that our concierge desk was able to find the soccer tickets you were looking for and that you appreciate our little touch of turn down chocolate, especially made by our in-house chef Nuno Mendes. It is also nice to know that you enjoyed going out in this area, which has indeed become one of the hot spots in London. It has been our pleasure to have had you staying with us and I will share your comments with all the team here. I hope to be able to welcome you back soon and should you require my assistance, please do not hesitate to contact me directly and I will be more than happy to assist with any enquiry you may have. Thank you for choosing the Town Hall Hotel for your stay in London. Many thanks and kind regards, Sandro Desole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 9, 2012

Recently stayed here for 3 days and I couldn't fault it. Visiting my daughter who lives off Brick Lane so a good location.
We were upgraded to an apartment which was so well designed and appointed I was very impressed. But before this even we arrived early and could not check in do they let us use the pool (yes lovely indoor pool) and gym to shower and change, they ten stored our bags and we didn't waste any time at all. The included breakfast was very substantial with fresh fruit salad, cheeses, meats, toast and pasteries all served by super friendly staff. We also ate in the Corner Room one night and it was very good also.
The room was very comfortable and modern, with a big bathroom with bath and shower, robes and luxurious towels. Also an interesting aside the hotel had been used as a film set before conversion from the Town Hall and there is a list of all the films represented. Also if you are into art there is a great selection of quirky art all over the hotel from local artists.
This was a great find and I would definately stay here again in the future.

  • Stayed October 2012
    • Value
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Helpful?
Thank Karenprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, October 12, 2012
Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. It really pleases me to see your generous score and feedback. It is always nice to hear our guests appreciating the hotel restoration, where original features have been maintained and stylish apartment with previous century trends mixed together. It is great to know that you were impressed with the THH and that you liked the vibe of East London ever changing scenery. I am glad to see that you appreciated your room upgrade and thank you for detailing our apartment appliances, breakfast selection and other extras inclusive in your rate. It is also nice to know that you liked dining at the Corner Room and please allow me to suggest that you give a try of our Viajante restaurant testing menu from our Patron Chef Nuno Mendes on your next stay. (Please note that advance reservation is required). I can guarantee you that you will not be disappointed. It is indeed true that the building has been a set for over 30 films in total and that we promote artefact from upcoming artist in our public areas. We will be honoured to host you again at the THH and should you decide to return, please do not hesitate to contact me directly and I will be more than happy to assist you with any enquiry you may have. Thank you for choosing the Town Hall Hotel for your stay in London. Many thanks and kind regards, Sandro Desole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 9, 2012

If you have small children then this hotel is top notch. Friendly staff, lovely rooms, everything works and is of top quality. Wonderfully close to the (free entry) childhood museum, the spectacular Victoria Park and easy to get to anywhere in London. The area is full of variety and activity, entertaining to walk around and very safe. Yet the hotel is quiet and peaceful. My only gripe would be that the food service does not cater well for children but across the road is an excellent little Italian restaurant that more than saw to our needs. Have spent five weeks travelling Europe in top hotels and we decided that this was our favourite!

  • Stayed October 2012, traveled with family
    • Value
    • Location
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Helpful?
1 Thank Sandie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, October 12, 2012
Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. My team and I are flattered by your comment that of all the hotel you travelled during you touring of Europe, THH came at the top of the list. We are absolutely honoured and privileged to have been so highly thought and definitely a motivation factor for all of us. I am pleased to know that my fellow colleague’s approach when providing customer service was friendly and most helpful at all times. Thank you for mentioning the nearby places to visit and please accept my sincere apologies for any inconvenience caused with the kid’s food lack of options. I have already brought this to the attention of our F&B manager, which confirmed that they are actually looking on improving the kid’s options for lunch and dinner in the Corner Room restaurant. Thank you for your generous score, comments and for choosing the Town Hall Hotel for your stay in London. I hope to be able to welcome you back soon and should you decide to visit us in the future, please do not hesitate to contact me directly and I will be more than happy to assist with any enquiry you may have. Many thanks and kind regards, Sandro Desole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 8, 2012

Really check that you want to be in the East End, its easy to get to the City and out to the West but if you want to spend your time there don't book so far out.
This was a return visit for us because we think it's a lovely hotel and we wanted to be in the East End.
The building is stunning with so many original features retained and wonderful artefacts all around .
The rooms that we have stayed in have been beautiful , we have stayed in suites each time as we have been with our Children.
The Staff are wonderful- very attentive and friendly .
It's a really lovely place to stay offering the option to self cater or eat out. The fridge is stocked with chilled water and cartons of milk and if you are staying for any length of time there are washer driers in the rooms as well and all beautifully presented.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Claretay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, October 12, 2012
Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. It is great to know of your repeated stay at the THH and pleased to know that you liked the way the building was restored by preserving many original features and the additional artefact from local artists, well distributed all around our public areas. I am glad to hear that you liked our apartments and that you found them comfortable. It nice to know that you found the kitchenette useful and you were impressed by all the appliances included in it. It is nice to see that you appreciated our fridge stock and thank you for suggesting the apartment set up is good for long stays too. It is always nice to know that all my colleagues were friendly and helpful all the time and I can confirm that your comments have been shared with them all. Thank you for choosing the Town Hall Hotel for your stay in London and I hope to be able to welcome you back soon. Should you decide to visit us in the future, please do not hesitate to contact me directly and I will be more than happy to assist with any enquiry you may have. Many thanks and kind regards, Sandro Desole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorking, United Kingdom
2 reviews
Reviewed October 8, 2012

We enjoyed a wonderful weekend stay here as we were attending a wedding reception at the hotel. I just love what they've done with the building - design feels very stylish but not over the top and it has a welcoming feel about it. I felt very at home there. The room was really comfortable - we had a one-bed apartment, kitchen was well-equipped, bed was extremely comfy, bathroom spacious although (and this is my only complaint) the overall room size could have been a bit bigger. The food was exquisite - beautifully prepared, fresh ingredients. For breakfast I enjoyed the house bacon with duck egg and their take on a hash brown - delicious. Plus a sumptuous buffet of the usual continental breakfast, again all excellent. Staff were friendly and helpful. Hotel provided cots for our two little ones with no extra charge and our children were made to feel welcome. We used the pool which was in a lovely relaxing setting, all towels, slippers and gowns were provided. Would happily return here for a relaxing break - it's a really comfortable, tranquil place to stay, bang in the middle of East London.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissajw2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, October 11, 2012
Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. I am delighted to hear of your experience during your stay and glad to know that you really loved the hotel restoration and the stylish apartment. It is always nice to see our guests commenting on the conversation of this magnificent building into a fine hotel and great to know that you really felt familiar with the hotel, almost feeling like you were at home. Your comment bang right to the core of what we intend to do here. It pleases me to know that you enjoyed our in-house food produced by our starred patron chef Nuno Mendes. Perhaps if you loved his food you should try his Viajante Restaurant testing menu, on your next visit, which I can guarantee, it is a unique culinary experience. It is great that you enjoyed our swimming pool and you were more than satisfied with the service level from my colleagues in all departments. Thank you so much for your encouraging feedback and I hope to be able to welcome you back at the THH in the near future. In the meantime, should you require my assistance please do not hesitate to contact me directly and I will be more than happy assist you with any enquiry you may have. Many thanks and kind regards, Sandro Desole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montauk, New York
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 7, 2012

Loved loved LOVED it here. Stayed for just under a week and it felt like I was living in an incredibly cool loft apartment. Open concept layout, chic kitchenette hidden behind a wall that slides open, cool mid-century living room furnishings, and a crazy bathroom that opened up right onto the bedroom (you could slide a curtain and a hidden door if you wanted to, but where's the fun in that?). Lots of space -- really felt like an apartment more than a hotel. And the building is great, too -- very stylish and yet cozy at the same time. Gorgeous lap pool (bring your bathing suit) plus very cool east end location. At a great price. Will definitely come back.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cookie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, October 10, 2012
Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. It is nice to receive your generous feedback and I am glad to hear that you loved the hotel and the apartment’s design. Thank you for detailing your feedback in the way you did, which I am sure will be helpful to other potential guests looking to visit London. It is great to know that you loved the open space concept, the see through bathroom wall, the kitchenette with its appliances, which allows your stay to be even more pleasant and comfortable. I am pleased to know that you made use of our swimming pool with skylight above it and that you enjoyed the coolness of the East End. It has been an honour to have had staying with us and I have shared your comment with all the team here. Thank you for choosing the Town Hall Hotel for your stay in London and I hope to be able to welcome you back soon. Should you decide to visit us in the future, please do not hesitate to contact me directly and I will be more than happy to assist with any enquiry you may have. Many thanks and kind regards, Sandro Desole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Town Hall Hotel

Property: Town Hall Hotel
Address: 8 Patriot Square | Bethnal Green, London E2 9NF, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#41 Spa Hotel in London
#75 Business Hotel in London
#88 Family Hotel in London
#92 Romantic Hotel in London
#135 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Town Hall Hotel 5*
Number of rooms: 98
Official Description (provided by the hotel):
TOWN HALL HOTEL is a boutique, design, hotel in the heart of London's East End. Offering luxury accommodations, event space and fine dining in an iconic Edwardian building. ... more   less 
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Also Known As:
The Town Hall Hotel And Apartments
Town Hall Hotel London, England

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