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“Everything was perfect - one of the best!!” 5 of 5 bubbles
Review of Town Hall Hotel

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Town Hall Hotel
Ranked #145 of 1,089 Hotels in London
Certificate of Excellence
France
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Everything was perfect - one of the best!!”
5 of 5 bubbles Reviewed March 19, 2011

The room was perfect in every way and had everything we needed and more. The staff were also perfect, everyone was very welcoming and friendly, they made our stay even more comfortable and enjoyable. The complimentary cocktails were a lovely touch, especially for us as we were together as a family celebrating our daughter's 18th birthday!! The breakfast was included in our nightly rate and it was fabulous. The building and design are a wonderful combination of old and new and this works well. Situated close to Bethnall Green tube station (the day we were there the tubes were stopping at Liverpool St so we had to take the bus from there to BG - which was no big problem). All in all a fab stay and I have no hesitaiton in recommending the Hotel and have done so lots!!

  • Stayed February 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FranceSuzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, March 21, 2011
Dear Guest,

Thank you for taking the time to share your feedback with us on Trip Advisor.
It is great to hear such positive comments and I have shared these with the team here. We hope to be able to welcome you back to stay with us again in the future. Should you required any further assistance please do not hesitate to contact me and I would be more than happy assist you directly.
Many thanks and kind regards,
Sandro Desole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,315 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (249)
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English first
Kent, UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 19, 2011

Best hotel I have found in the East of London. As a regular guest I appreciate the size of the rooms and the quality of the finish - also the small touches; bottled water, fresh milk, oven, washing machine.

The staff are very pleasant and willing, but some further training could iron out some of the slowness and teething problems (particularly with reception staff). The bar is fine, the restaurant extremely expensive and not suitable for a quick evening meal, the hotel will benefit massively from the addition of the bistro.

A couple of tips - the rooms on the ground floor can be noisy. BEFORE you get into bed make sure you know which of the many light switches turns off which of the many lights!

  • Stayed March 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SJD_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, March 21, 2011
Dear Guest,
Thank you for taking the time to share your feedback with us on Trip Advisor. It is great to hear such positive comments and I have shared these with the team here. Some of our staff is currently on training but are developing quickly and I am confident they will be ready to attend any client request with care and professionalism very soon. We hope to be able to welcome you back to stay with us again in the future. Should you required any further assistance please do not hesitate to contact me and I would be more than happy assist you directly.
Many thanks and kind regards,
Sandro Desole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
1 review
5 of 5 bubbles Reviewed March 18, 2011

Warm welcome, assistance and high quality accommodation are second nature at Town Hall. The management team and staff are professional, courteous, knowledgable and prepared to go that extra step to ensure your stay is top drawer and that they continually look to develop Town Hall into one of London's premier sites.
I welcome the addition of the bistro and look forward to my next stay.

  • Stayed March 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MattHodgson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, March 21, 2011
Dear Guest,
Thank you for taking the time to share your feedback with us on Trip Advisor. We are happy to hear that you enjoyed your stay and I can confirm that I have shared youf feedback with all the depatments here. We hope to be able to welcome you back to stay with us again in the future. Should you required any further assistance please do not hesitate to contact me and I would be more than happy assist you directly.
Many thanks and kind regards,
Sandro Desole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
62 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed March 9, 2011

Really enjoyed the accomondation. The renovation-transformation of the building is superb! The location is a little controversial, but it can be overlooked by the general impression someone gets out of this hotel. Be aware that you may get a room on the lower ground (court ingles) but the room remains bright and spacious.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank happy_kampy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, March 9, 2011
Dear

Dear Guest,

Thank you for taking the time to share your feedback with us on Trip Advisor.
It was great to hear such positive comments and I have shared these with the team here. We hope to be able to welcome you back to stay with us again in the future. Should you required any further assistance please do not hesitate to contact me and I would be more than happy assist you directly.
Many thanks and kind regards,
Sandro Desole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
1 review
4 of 5 bubbles Reviewed March 9, 2011

Great location if you are looking for a hotel in the Eastern parts of London. The rooms are very comfortable and quite spacy. The bathrooms are in glass which is a bit funky but you can always cover with a curtain. The rooms are equipped with kitchen so if needed and wanted - this makes it convient for longer stays.

The pool is a bit small but refreshing and calming. The gym is also small but includes all you need plus in the mornings - not crowded at all.

Everything is clean and neat. No worries.

Bar is nice and heard that the resto is charged (meaning good) with a 1 star from the Guide Michelin at least it is some kind of general note.

  • Stayed March 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank annahren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, March 9, 2011
Dear Guest

Thank you for taking the time to share your feedback with us on TripAdvisor, following on from your recent stay at Town Hall Hotel & Apartments.
It was great to hear such positive comments and I have shared these with the team here. We hope to be able to welcome you back to stay with us again in the future and I would be happy to put you in contact with our reservations department directly to assist in doing so.

Many thanks and kind regards,
Sandro Desole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
50 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed March 8, 2011

We stayed in a 1 bedroom apartment at the Town Hall in Bethnal green for 2 months whilst our home was having some work done. I picked the Town hall since they have standard bedrooms but also 1, 2 and 3 bedroom apartments with the facilities of a hotel which suited our long term stay perfectly.
We had a 1 bedroom apartment which had everything we needed, a fully fitted kitchen with hob/oven, microwave, dishwasher, toaster, kettle and a lovely italian coffee machine. Coffee, tea and fresh milk and water was replenished daily. We also had a washer / dryer which was a bonus.
I loved the l'occitane toiletries and the daily maid service. The other bonus with the Town hall is the gym and the pool in the basement... hardly anyone used the facilities during our stay when i was there.
The hotel is a 3 min walk to the Bethnal Green tube station (central line). I felt pretty safe walking home in the evening since the hotel is on a busy road.
There is also a a chic bar in the hotel, adjacent to the Viajantes restaurant.
The front office staff and the cleaners were very friendly and we felt right at home. I definately recommend this hotel - especially for long stays.
Thanks!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Malin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, March 14, 2011
Dear Guest
Thank you for taking the time to share your feedback with us on Trip Advisor.
We are pleased to hear that you enjoyed your long stay with us and we do hope that we will be able to accommodate you again in the near future. Should you require any help in making arrangements for a return visit, please feel free to let us know directly.
Many thanks and kind regards, Sandro Desol
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 28, 2011

Undoubtedly the best stay I've had in many years. We booked a 2 bedroom apartment for us and our 2 kids, one of whom was celebrating his 6th birthday. Firstly, the staff, Andrea especially, were amazing. He went out of his way to ensure we got an amazing cake for my sons birthday, and I can't thank him enough. The apartment was clean, very spacious, and furnished to a very high standard. The only negative is the lack of nearby parking, but it's location makes it a short cab ride to central London. I will, without question, stay here again. Maybe then have time to enjoy the gym and pool.

  • Stayed February 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vindyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OpsMng, Director of Operations at Town Hall Hotel, responded to this review, March 7, 2011
Thank you for taking the time to share your feedback with us on Trip Advisor.
We are pleaed to hear that you enjoyed your stay with us and we do hope that we will be able to accommodate you again in the near future. Should you require any help in making arrangements for a return visit, please feel free to let us know directly.
Many thanks and kind regards, Sandro Desole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Town Hall Hotel

Property: Town Hall Hotel
Address: 8 Patriot Square | Bethnal Green, London E2 9NF, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#38 Spa Hotel in London
#75 Business Hotel in London
#88 Family Hotel in London
#92 Romantic Hotel in London
#119 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Town Hall Hotel 5*
Number of rooms: 98
Official Description (provided by the hotel):
TOWN HALL HOTEL is a boutique, design, hotel in the heart of London's East End. Offering luxury accommodations, event space and fine dining in an iconic Edwardian building. ... more   less 
Reservation Options:
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Also Known As:
The Town Hall Hotel And Apartments
Town Hall Hotel London, England

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