I chose the Premier Inn Victoria after a particularly unimpressive stay at the Marylebone Travelodge a month previous. At first I was put off by the price, it seemed a little steep for what is billed as a budget hotel chain. However, I can now confirm that I think they earned every penny.
First off, it was so close to the Victoria rail and bus stations it was absolutely ideally situated. I was warmly greeted by a member of staff who helpfully took me through their check in process. As a lone female traveller they made me feel incredibly safe, never saying my room number aloud and to get to the corridors and lifts you need a room key to swipe for access.
Making my way to my room I instantly knew I'd made the right decision. My room was comfy, clean, tidy and well equipped. It was miles better than the Travelodge in every single aspect. The room had a nicely sized freeview tv, well stocked tea and coffee facilities, a nice hot powerful shower, plenty extra towels and pillows, adjustable temperature control.
I opted for their current meal deal through the website when I booked - £22 for a 3 course evening meal with a drink and unlimited breakfast the next morning. Food was tasty, appetising, good choice and amazing value. If you get the chance, take up this offer, I doubt you'll be disappointed!
Now for the staff. All I can say is, Ive always told my american boyfriend that British customer service is shockingly bad. My previous trip to the Travelodge was no exception to this rule... However, Premier Inn changed the rules and set the bar so high. I was staying overnight for a visa interview and panicked when I realised I hadnt photocopied 1 of my pieces of evidence. I went downstairs to ask if they had a photocopier and if possible, could I pay to use it. She smiled and said it was absolutely no problem, there would be no charge and she was happy to help. Result! They booked me a taxi with a smile, answered all my queries about timing and distances, very helpful people. Then for my eveing meal, the young lady in the bar was very nice, polite, attentive, she checked on me to make sure everything was ok, everything was served in good time, not rushed at all or left waiting too long between courses.
Happy as can be I left my evening meal that night with a liquor coffee in hand to watch tv in my extremely comfy bed. Curtains blacked out all the light and the hotel was so quiet, couldnt hear fellow guests or any traffic, making for a really great sleep.
Overall, I wouldnt hesitate to recommend this hotel. The staff are exemplary, food is superb, service outstanding and the rooms comfortable.
- Official Description (provided by the hotel):
- In the heart of the capital with Big Ben, Westminster Abbey and Buckingham Palace around the corner. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn London Victoria Hotel London
- Premier Inn London Victoria Hotel England