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Apex London Wall Hotel
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Reviews (2,164)
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1,612
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All reviewsjelly beansmoorgate tube stationrubber duckbusiness districtelemis toiletriesglass of proseccobox of chocolateson arrivalliverpool stwalk in showerrose petalshuge bathroomjunior suiteexcellent hotellittle toucheswould highly recommend this hotelmodern hotel
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1,204 - 1,209 of 2,164 reviews
Reviewed September 11, 2013

In the Financial district, but only a short tube ride from all major tourist attractions. The staff are extremely helpful. We were upgraded to a balcony room but didn't really use that. The view is just offices and construction, so I wouldn't reccommend paying extra for a balcony... The hotel is spotlessly clean, everywhere. Very comfy bed. Bathroom huge and luxurious. I ordered room service when we arrived and ordered from the kids menu for my son. They delivered a regular size meal to our room aplogizing that they had run out of kids burgers, and they didn't charge us for it! Will definitely stay at this hotel again.

  • Stayed: August 2013, traveled with family
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1  Thank Edogfairfield_CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013

It is ratings like this that gives Tripadvisor a bad name. I stayed a night here and it was perfectly OK for what it is. Staff were perfectly nice and i got an upgrade from my £160 double room. But there was nothing to distinguish this from any one of numerous central London modern-ish 4 star hotels I stay in on a regular basis. It was a touch above the Kwest, for example, but only because the Kwest needs a bit of an overhaul, but still is £50 a night cheaper and is arguably in a nicer part of town. But what kills the Apex is the lack of any parking at all - not even a decent guests' rate with the local NCP - ten minutes' walk away. To rate it in the top 25 in the UK is a bad joke.

  • Stayed: July 2013, traveled solo
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1  Thank JonBG48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonDavisJunior, General Manager at Apex London Wall Hotel, responded to this reviewResponded September 18, 2013

Dear Meursault48,

Thank you for taking the time to review your recent visit. We were disappointed to read that you felt we did not on this occasion deliver the standard of excellence so many of our customers have experienced previously. It has been there many objective reviews of both our product quality and high level of customer care that has earnt us our Tripadvisor ranking, of which we are very proud and one that we work at tirelessly to improve on a daily basis.

I was very pleased to learn that you enjoyed the friendly approach from our staff and the complimentary upgrade that you were afforded on check in at the Hotel. We very much believe that our inclusive product offering is very comprehensive and not your standard London hotel bedroom fare . These added value Apex touches which are often commented on by so many of our repeat and new stay customers include complimentary high speed WIFI, daily newspaper, in room still and sparkling water, full sky movies and sports packages and separate power shower and bath facilities.


We believe our quiet yet central location in the city ensures that our customers are often pleasantly surprised with the connectivity options to both all areas around London from Bank, Liverpool and Moorgate tube station which are all located a short walk from the hotel. Thank you for your comments regarding car park and whilst we unfortunately do not have our own car park we do as you correctly alluded recommend the NCP car park at Finsbury Square. We would like to thank you for your comment regarding a potential guest discount and have made contact with them to discuss this opportunity.

We would like to thank you once again for your feedback and would welcome the opportunity to have you back with us on a return visit to the city.

Yours sincerely,

Simon Davis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2013

My wife and I stayed at this hotel for an anniversary weekend. Staff were very friendly and polite. Upon checking in, we were upgraded to a suite which was absolutely wonderful!
The suite itself was luxurious and very comfortable. The double shower with extra jets was great although lacked shelf space for toiletries.
The hotel is very conveniently located close to both Moorgate and Bank tube stations and is only 15min walk from London Liverpool St.
Breakfast was also very delightful and upon checking out, we were offered to leave our bags behind so we could enjoy the rest of our day in London.
Would definitely recommend and stay here again - although I never received a complimentary duck :-(

  • Stayed: September 2013, traveled as a couple
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Thank bks07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

The hotel is great, very modern and comfortable. It is in the business district and away from the tourist parts of London, however a short tube ride from Bank to Waterloo and you are right in the middle of it all. Comfortable bed, very clean and friendly team

  • Stayed: August 2013, traveled as a couple
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2  Thank dcss_au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

Room was very nice. the best part of our stay was the bar. Terry, the bartender, was wonderful! The stay was really. We had a great time. Took wonderful care of us and made us feel right at home! Thanks terry!!

  • Stayed: September 2013, traveled on business
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Thank Clare M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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