This is the worst experience in my life. I booked and pre-paid for 3 nights, on getting to the apartment it was trouble all the way. From the rude receptionist to my room in the basement. The room was a joke. Once i opened the door, rats were on the run through the open window, everywhere was infested with rats and foul smell, the heater was not working, the bathrooms had leaks. The problems were never ending. I went back and asked for a refund since i cant stay in this kind of condition but the rude receptionist with a thick English ascent refused. I just had to forfeit my money and look for a more descent place to stay. Just avoid this place for your own good.
- Official Description (provided by the hotel):
- Apartments features include private ensuite facilities with showers, televisions and fully equipped kitchenettes with a full range of utensils. Dylan Apartments Kensington is only a few steps away from Earl's Court Tube Station and "Exhibition Centre". ... more less
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- Also Known As:
- Dylan Kensington Hotel London
- Dylan Apartments Kensington London, England