I stayed at the Boundary for 8 nights recently. What could have been a nice stay turned out rather unpleasant.
The room was clean and big. Personnel generally nice and helpful except for one dragon lady in the cafe downstairs (Albion) who was often in a bad mood and was basically trowing items on the counter. The Boundary restaurant was a delight, I had dinner there twice and both the food and service were excellent indeed.
The bad points: the location is not very central, one has to walk 10 mins to Liverpool St tube and the surroundings are not very nice, many old run down buildings. I was on the 2nd floor and you could hear folks sometimes yelling on the street. There were some stains on the carpet of both rooms I stayed in. The first room I got didn't have a seat cover. I looked at it and was just flabbergasted. How can such a place let guests occupy a room in such a condition, I checked in very late so asked reception the next morning to have it fixed. When I returned late in the afternoon, nothing had been done, I called again and someone came to look at it and explained I could either wait to have it fixed or change rooms, I changed rooms. They offered me a complimentary bottle of wine and things were going up from there. However upon check out, the transaction was denied because apparently they'd charged me the whole amount when I checked in without explaining it to me. I use a debit card and had sufficient funds for my stay so I was rather annoyed, I had to call my bank abroad that explained that it'd already been charged.
I would definitely look for a different place when I return to London.
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- Also Known As:
- Boundary Rooms And Suites
- Boundary Rooms Hotel London
- Boundary Rooms & Suites London, England