We went as a group of 5 to celebrate a colleagues birthday. They sat us in a private room and not the actual bar and then immediately forgot about us. Eventually we were brought our afternoon tea, and 5 minutes later (after I had scoffed a few sandwiches as I was starving from the long wait) it was taken away again as it was supposed to be for someone else... Not sure why they couldn't have left it for us - if they were taking it to another party some of the food had probably been touched by our party - made me worry about hygiene and more importantly, common sense. We were offered a complimentary glass of champagne for the mix up (nice gesture - thank you), which went straight to my head as we had another fairly long wait before we finally got our food. The afternoon tea itself was very nice - good sandwiches and cakes - and I couldn't fault it. So had they redeemed themselves you are wondering??? Well no. When trying to pay another fiasco ensued. We all wanted to pay for our tea separately which seemed to completely flummox the waiter. I even worked out how much we each should pay and told him to take a specific amount from my card, but he put a different amount through. Then my colleague wanted to pay for 2 people but he put these transactions through separately so she had 2 card transactions??? It took about half an hour to get out of the place.
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