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“Great Property & Location”
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Very good
14 reviews
Big Ben
Tower of London
Buckingham Palace
Tower Bridge
Regent's Park
View to St. Paul's
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Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 5
London, England

Reviews from our community

Very good - based on 14 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Salti60
Sydney, Australia
Level 6 Contributor
124 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Great location-disappointing apartment”
Reviewed October 24, 2013 for a stay in September 2013
2
people found this review helpful

We stayed in this apartment for two weeks in September 2013. It is in an execellent location, safe and quiet at night. However the apartment itself is in need of some attention. It is in a run down building with narrow stairs, its not suitable for anyone with a disability. The apartment was not up to an accepted level of cleaniness at the time of our visit. It was dusty, kitchen cupboards not clean and some of the furishings in living area and some bedding covers/fittngs were old and stained. (Not the sheets however). The ktichen had some old pots and pans that were unusable, and applicances like the clothes washer and mircowave had minds of their own. The wifi kept switching off and the shower over the bath was not very safe. The central heater in the lounge made a lot of noise resulting in complaints (to us) from other tenants in the builidng. In fairness to the company we did not complain to them about these issues as my experience in the past is that by the time you are ensconded in this arrangement not much can be done other than leaving which we could not do with children at that time. Also the company Coach House Rentals London did respond to an electrical problem we reported asap.

Date of stay: September 2013
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: lack of cleaniness and old applicances
Traveling group: Young Children
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 23, 2013
We’re sorry you thought the apartment not up to our usual standard. Many, many people have stayed here and enjoyed its facilities – see other reviews. Yes – there was a problem with one of the radiators, it’s a pity you did not report it to us – it was a simple fix which has now been carried out. Wi-fi, we have no control over – the equipment is fine, all over the world ISPs sometimes have problems – have you ever stayed in New York?! We dispute the “unusable” pots and pans – they are old but perfectly serviceable, and the appliances all function well – if you follow the instructions. We also dispute the complaint over cleanliness, we use professional cleaners. The building is not run down – its condition is quite typical for London and we advise about the stairs on our web site. For less than GBP40 per person per night this rental offers fantastic value – if you expect brand new furnishings a pristine condition you should use a 4 star hotel at 3 times the price for your next stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
“Great Property & Location”
Reviewed July 3, 2013 for a stay in June 2013

We enjoyed our stay in London especially the apartment we stayed in managed by Coach House Rentals. The location was perfect for shopping, sightseeing, and the tube. The apartment was clean and very comfortable.

Date of stay: June 2013
Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denmark
Reviewed November 20, 2012 for a stay in October 2012
2
people found this review helpful

Date of stay: October 2012
Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
travellin...
Sydney
Level 1 Contributor
3 reviews
“Great apartment in central location”
Reviewed September 29, 2011 for a stay in September 2011

This apartment was better that I had expected. It is light and airy and quiet for such a central location. We were a family of 4 staying there and it had plenty of room. The kitchen is compact however it has everything you need and it is great having a washing machine while you are travelling! The welcome pack had everything we needed and the initial briefing covered everything. It is extremely close to Pimlico Tube station and 24 bus (which is useful if there are any problems with tube line. I have spent a lot of time in London and while I dont love the Pimlico area, I would stay in this apartment again. As just mentioned, it is very close to transport and close enough to central London that if we needed a break from sight seeing (with children) it was close enough to everything to head back for a couple of hours rest before going out again. It is also very close to shops, restaurants etc. The apartment itself is also very comfortable and an enjoyable place to be. We found CHR very good to deal with and exrrremely efficient when booking the aparmtnet.

Date of stay: September 2011
How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Traveling group: Family with Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombia
Reviewed August 29, 2011 for a stay in August 2011

Date of stay: August 2011
Value Rooms
Location Cleanliness
Check in / front desk Service
Traveling group: Family (extended)
Your age range 65+
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
“Great Value!”
Reviewed August 4, 2011 for a stay in July 2011

Our family of 5 stayed here this past July. It is a very comfortable and quiet flat. The description and photos are right on. The building itself is a little run down, but the flat itself is great. The Pimlico Tube is the closest and Victoria Station is not that far (we walked there with out suitcases on our last day to catch the train). Chr was just excellent.

Date of stay: July 2011
Value Rooms
Location Cleanliness
Check in / front desk Service
Traveling group: Family with teenagers
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
“Lovely apartment in excellent location”
Reviewed July 2, 2011 for a stay in May 2011

We were very pleased with the accommodations. It is a lovely apartment with nice furnishings. The bedrooms are spacious and the beds comfortable. The bathrooms are modern and up to date with heated towel racks. The kitchen is small but functional. It has a washing machine/drier but we did have trouble trying to figure out how it worked. The apartment is in an excellent location and we discovered lots of good restaurants nearby. The Pimlico Tube is very convenient and you are in walking distance of major sites such as Westminster abbey, Parliament Buildings, Big Ben and the Tate Museum. The booking process was easy and the staff at Coach House Rentals very pleasant and helpful.
For those who have mobility issues, there is no lift and you need to walk up several flights of stairs.

Date of stay: May 2011
Value Rooms
Location Cleanliness
Check in / front desk Service
Traveling group: Friends
Your age range 55-64
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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