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“The first experience was great, the second was miserable.”
3 of 5 bubbles Review of The Kensington

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The Kensington
Ranked #35 of 1,088 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The first experience was great, the second was miserable.”
3 of 5 bubbles Reviewed June 16, 2010

This is the second time I use this hotel.

The first time, I travelled with my wife and kids and hence I splurged for the upgrade. The room was spectacular. The staff is great.

The second time, I was alone so I figured I would go back to this hotel. I was hoping to rewarded for my loyalty, instead I was given a tiny tiny tiny room. It was so small that I had to leave the room to change my mind. It was quiet claustrophobic.

I believe that this hotel is great if you upgrade to a superior room however the standard rooms are not worth the money you pay. There are better deals in the city.

Alamir

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TheMoMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,668 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Near Cambridge
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 13, 2010

We recently stayed at the Kensington Hotel and were really impressed with the service and location. On arrival we were given a room that was next to the extract flue at the back of the hotel and it was very noisy. We rang reception and they immediately transferred us to a much better room at the front of the hotel. The staff were attentive but not overbearing. We ordered room service breakfast which was excellent. All in all I would say that it is very good value for a London hotel, in a great location, just a 5 minute walk from the nearest tube station and in a very nice road just next to the Natural History Museum.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DaisyNearCambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed May 26, 2010

On my latest monthly weekend away with the girls, we stayed at this lovely Hotel. I have decided to start writing reviews on all the great propertys we stay in as the UK does have some truely great finds!!! The hotel was clean and fresh, location fantastic, service also great. Thoroughly enjoyed my stay!

  • Stayed March 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jor20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed May 20, 2010

I enjoyed my stay at The Kensington.

The hotel staff is terrific -- extremely accomodating, helpful and pleasant. I can't say enough good things about the staff!

I particularly liked the public front parlors/lounge area -- a comfortable place to sit and work or relax.

There are two computers and a printer in an alcove off the lobby, next to the elevators, for guests to use. Very convenient and useful.

Since the hotel is a combination of the three residences, the rooms can vary in size and shape. I had a very nice, spacious room. I did see two rooms, however, on the relatively small side.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DCTravelFan100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tomwood09
2 reviews
5 of 5 bubbles Reviewed April 17, 2010

Stayed here in February and we were highly impressed. Wonderful decor, very friendly and informative staff. Very close to Earls Court and easy access to all major sites and places of interest. A little on the expensive side but worth it for a short stay (and a birthday treat!)

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomwood09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed April 11, 2010

My husband travels to London often and stays at The Kensington Hotel (as a matter of fact, there now!). Our kids (ages 8 & 10) and I accompanied him in January, attaching vacation time to his business trip. This hotel is in a great location, walking distance to Earl's Court subway station and walking distance to several museums (free entrance to London museums!)
The spacious room we stayed at had 2 comfortable queen sized beds, a sofa, tv, desk, closet, & small table in the middle of the room -- try to fit all that in any other standard hotel room. The bathroom area had a double sink, toilet, tub and a separate glass-enclosed shower area.
The breakfast that was included in the room was delicious -- a selection of cold foods/hot foods/pastries...even made-to-order eggs & waffles, a kid-favorite. Drinks were also plentiful: selection of juices/teas/coffees and even smoothies. We got our fill and began to walk the city.
The hotel was not cheap; we usually stay in less expensive hotels but decided to splurge and not move hotels since my husband was going to be working for a portion of the time we were there. We're glad we stayed in the hotel; there were a lot of restaurants of all price ranges to walk to from the hotel. We would stay here again!

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pbduran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wexford
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 31, 2010

From check-in to check-out, our stay was superb.
I travelled with my 4 friends for a girls weekend and all of us thoroughly enjoyed it. We had two lovely rooms with comfy beds, and they were quiet spacious too which was a bonus! Breakfast definitely deserves a mention as it was delicious, a great choice to choose from and the fresh smoothies were a nice treat.
I would like to express a big thank you to the staff, we felt very much looked after in every way. I would definitely return to the Kensington Hotel, with easy access to the South kensington tube station with it being just around the corner, It's the perfect location!

  • Stayed March 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miss_lisamarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Kensington

Property: The Kensington
Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Phone Number:
Location: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#35 Luxury Hotel in London
#50 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Official Description (provided by the hotel):
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 
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Also Known As:
Kensington Hotel London
The Kensington London, England

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