We are surprised at how friendly the staff here are. Everyday for breakfast we have had many different staff member but a particular one that stands out is called George he only saw us once the next day he remembered our names and he actually titled us as mr & mrs also he remembered we needed gluten free toast before we even asked. Another staff member called Chris has been excellent well mannered, friendly & helpful he goes out of his way to do or get something for u. Today I asked the service staff member if I could have another vanity kit and she was very happy to give this she even asked if there was anything else I needed. We have stayed at many 5 star places and not all have been as accommodating as this hotel. Well done to all the staff including from reception to concierge to housecleaning and bar staff.
- Official Description (provided by the hotel):
- Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more less
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- Also Known As:
- Kensington Hotel London
- The Kensington London, England