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“The Kensington Hotel - Afternoon Tea and Hotel Stay”
5 of 5 bubbles Review of The Kensington

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The Kensington
Ranked #35 of 1,088 Hotels in London
Certificate of Excellence
Southampton, United Kingdom
1 review
“The Kensington Hotel - Afternoon Tea and Hotel Stay”
5 of 5 bubbles Reviewed February 22, 2013

The girls and I booked a girly weekend to London for my friend Lauren’s birthday and stayed at the Kensington Hotel for 1 night. The hotel was absolutely gorgeous, had a very luxurious feel and relaxed vibe. Hotel staff were polite and helpful, catering after your every need.

I travel often and most hotels are all the same, The Kensington Hotel however seemed more personal in every way from décor to service. The hotel room itself was very spacious, gorgeous bathroom and great four-poster bed.

During our stay we also had afternoon tea at the hotel. Again, service was fabulous. Unlimited assortment of teas, course of sandwiches, scones and cakes. Couldn’t fault a thing.

Thank you so much to the Kensington Hotel, we all had a wonderful time! N

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicola P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, February 25, 2013
Dear Nicola P,

Thank you for choosing The Kensington Hotel for such a special occasion. We delighted to be a part of your friend Lauren’s birthday celebrations.

It was such a pleasure to read that you enjoyed your time here in London and our team treated you so well. We strive to offer a professional yet personal experience for every guest so we were delighted to know we are achieving our aims and met your clearly high standards. Our design in particular were pleased that you thought so highly of the décor. They work extremely hard to create a beautiful space for you to enjoy.

We very much look forward to welcoming you back soon.

Kind Regards,

Vincent
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,668 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 22, 2013

3 friends & I visited this hotel last week for afternoon Tea. The hotel is gorgeous, unique & in a great location. The service was outstanding & food was great. We got a choice of about 15 teas to choose from and a selection of sandwiches to start followed by a sorbet and then a choice of cakes & scones - we didnt leave hungary thats for sure. We all really enjoyed our afternoon here, perfect for a Sunday afternoon treat or a special occasion!! ill definately be going back & will hopefully stay the night next time, this hotel is beautiful.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Sarah_and_Rich_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, February 25, 2013
Dear Sarah_and_Rich_11,

Thank you for choosing Aubrey Restaurant at The Kensington Hotel for Afternoon Tea. We were delighted to welcome you as our guest for the afternoon. Our entire team are passionate about ensuring your experience of us is memorable. Whether it’s our floor staff in Aubrey or our chefs that hand make every item on the menu so your wonderful review means so much to us. Thank you for taking the time to share.

We hope that on your next visit to London you will come back fro another visit either to Aubrey or a stay in one of our beautiful rooms.

Kind Regards,

Vincent
General Manager
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London, England, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 21, 2013

My friends and I stayed at The Kensington Hotel last week to celebrate moving to London. The hotel made us feel fabulous! It was a luxury experience from start to finish. The staff could not of done more for us.
What we loved about the hotel was the unique furniture and pieces of art which made every section of the hotel unique. It just oozed 'cool'.
If you choose to stay at the hotel make sure you book in for their afternoon tea. It was so yummy and the selection of desserts still makes my mouth water.
This is a really nice hotel. I recommend it for every kind of trip. Whether that be business a special occasion or just because!

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarieLouiseBanks13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, February 25, 2013
Dear MarieLouiseBanks13,

Thank you for taking the time to write such a lovely review of us here at The Kensington Hotel. We were delighted to read that you so enjoyed your time with us that you would recommend us to others. Our chefs were so pleased to read that you thought so highly of the Afternoon Tea. Everything is made in house; they work extraordinarily hard on every detail, and send their thanks for your kind words.

We hope that you will come back for a visit soon, whether for business a special occasion or just because.

Kind Regards,

Vincent
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
3 reviews
5 of 5 bubbles Reviewed February 21, 2013

My 17 year old daughter and I just returned from a 4 night stay at the Kensington Hotel. The property is beautiful and well located. We used the underground throughout our stay, and it was just a short walk to the station from the hotel. The concierge team (Ward and Vincent) were extremely helpful and went out of their way to make sure we were taken care of. We had a spacious, nicely decorated room with a large bathroom. The continental breakfast was perfect and the dining area was welcoming and pleasant. I highly recommend this hotel for anyone visiting the London area.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, February 25, 2013
Dear Sharon O,
Thank you for choosing The Kensington Hotel, we were delighted to be a part of your experience of London. It was such a pleasure to read that our location in South Kensington, a short walk from many the amazing exhibits on Museum Row, public transport links as well as so many other attractions was so perfect for you.

We truly appreciate your kind words regarding our team, Ward and Vincent in particular. Thank you for taking the time to write a review. We greatly appreciate your feedback.

Kind Regards,

Vincent
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 21, 2013

We stayed with our 10 month old during Christmas and the hotel was perfect for what we wanted.

The Christmas Tree was fantastic with a little rocking horse for our little girl and she was encharted by the lights. Staff on the door, reception and bar are all friendly and help creat a good atmosphere.

Rooms are not massive but have enough space for a travel cot and they are spotless and very comfortable (bathrooms very nice).

Location excellent for Hyde Park and the Winter Wonderland and would definately stay again.

Only drawback is there is not car park however the door staff top up the meters outside which is a great touch.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkGemBell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, February 25, 2013
Dear MarkGemBell,

Thank you for choosing The Kensington Hotel for to celebrate the festive period with your loved ones. We were so pleased to know that our location, with our close proximity to public transport links and Hyde Park’s Winter Wonderland was such an asset to you.
Thank you for your kind words regarding our team. We are delighted to know that you would choose us again should you be returning to London. We look forward to welcoming you back soon.

Lastly thank you for your review; we appreciate you taking the time to share your experience if us here at The Kensington Hotel with the online travelling community.

Kind Regards,

Vincent
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 20, 2013

Very welcoming and friendly staff.
Fantastic service, rooms and great food
Highly recommend
Hotel decor is excellent especially Very cosy Lounge as well as lovely cocktail bar and restaurant ( library)

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SP777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, February 25, 2013
Dear SP777,
Firstly we would like to thank you for choosing The Kensington Hotel. We are thrilled to welcome you as our guest.
Our team truly care that your experience of us is memorable and we do all that we can to enhance your time in London. We want to be sure your time with us is a memory you will cherish. So we were delighted you enjoyed your stay.

We look forward to your next visit.

Kind Regards,

Vincent
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 13, 2013

I recently stayed here with friends and we had a very enjoyable stay.The staff were very welcoming and helpful. The decor of the hotel is fab!The open fire really made it feel like a home away from home. I would highly recommend having afternoon tea here. It was nicest I have ever had. This hotel really gives you value for your money therefore I would give it 10/10.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Niamh2602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, February 18, 2013
Dear Niamh2602,

Thank you for taking the time to write such a lovely review. Your kind words mean so much to us.
We believe that a memorable experience starts with a team that is dedicated to doing all we can to enhance your time with us. We were delighted to read that this ethos has led us to meet your high expectations and that you felt so at home whilst with us.

We very much look forward to welcoming you back on your next visit to the capital.

Kind regards,

Vincent
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Kensington

Property: The Kensington
Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Phone Number:
Location: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#35 Luxury Hotel in London
#50 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Official Description (provided by the hotel):
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 
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Also Known As:
Kensington Hotel London
The Kensington London, England

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