I stayed at The Kensington Hotel for 2 nights from Jan 18-20th. It was my first business trip to London and I could not have been made more welcome. On arrival at reception I was met by a lovely porter who relieved me of my luggage with a big smile...and then I was offered a warm hand towel to freshen up while checking in! What lovely touches...other hotels take note, it's the small things that make the difference! Since I had contacted the hotel after booking and let them know it was my first trip, I was given a complimentary upgrade which was lovely...I had requested a room overlooking the street but the room I was given was an interior room with not much of a view...but the room was so lovely otherwise with a gorgeous en-suite and dressing area that I didn't mind at all and I was already feeling spoiled so I didn't feel it necessary to mention it! But the next morning I received a call from Chiara (Guest Services) apologising for the lack of view and offering to move me to another room! Now that is customer service! I turned down the offer as I was so comfortable and had made myself at home! On my first night back in the room there was a beautiful fruit plate along with some macaroons and chocolates awaiting me, together with a lovely note from Ansis(Guest Services) Lovely touch! I would definitely recommend this hotel to anyone looking to spend time in London...you're a 5min walk from South Kensington tube station...although on my first morning I walked all the way to Marble Arch as the weather was so nice! I will most certainly be returning to The Kensington Hotel, maybe next time for a weekend away rather than business!!
- Official Description (provided by the hotel):
- Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more less
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- Also Known As:
- Kensington Hotel London
- The Kensington London, England