I arrived at the Kensington at 11pm after a plane trip from Sweden for a 3 night stay. As soon as I arrived my bag was taken by the courteous porter, Martin. Quiet and warm foyer, greeted by reception and requested a wake up call in morning as I was on a tour the next day. Room and bathroom clean, the bed was so comfortable , linen white and fresh. Problem-next morn, no wake up call, plus wasn't notified of the tour person coming to collect me. Reception called the tour company(premium) and a lovely tour man Len drove me to the tower of London so didn't miss the tour! Arrived back at hotel that afternoon spoke to Vanessa and Ansis (managers) who were aware of the morning scenario, apologised and indulged me in a complimentary dinner. This restored my enjoyment of this hotel. Next day another tour, received wake up call, great tour, back to a warm hotel, delicious food and a very large comfortable bed! All areas of staff are professional and courteous. Would stay here again.
- Official Description (provided by the hotel):
- Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Doyle Collection, Orbitz, Travelocity, Agoda, Ctrip TA, Priceline, Cheap Tickets, TripOnline SA, Booking.com, Hotwire, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your The Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Kensington Hotel London
- The Kensington London, England