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“Great for short term stay”
Review of Trebovir Hotel

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Trebovir Hotel
Ranked #799 of 1,078 Hotels in London
Reviewed September 27, 2012

Three people stayed in the triple room for one night for easy access to St Pancras station. Earls Court is about 200 meters away with lifts and escalators for luggage which was great. A pretty good location for walking and also for using the tube. I must compliment London on its public transport it is second to none...well done. Back to the room, great for short term stay as three beds in the room would have been impossible for longer with no space to leave suitcase open. But thats ok as this was only for one night. Nice and clean room, reception staff were ok and breakfast was pretty basic but included in the price. All in all not a bad place just not long term

  • Stayed: September 2012, traveled with family
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Thank Tracy633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 24, 2012

Great for an easy trip to and from Heathrow, just one train on the Piccadilly line. Wonderful comfy beds, the best we had on our entire 2 weeks in England! The rooms and bathrooms are small (what you should expect in Central London) but very clean and comfortable. The breakfast room could be a bit bigger or hours longer to accommodate the number of rooms they have, but the staff was efficient which minimized the wait.
We would definitely stay here again.

  • Stayed: September 2012, traveled as a couple
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1  Thank MelindaKH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2012

The hotel is basic, and perfectly adequate if you're not too fussy, but the staff members have a tendency to lack the professionalism one would expect to find in someone who works in the hospitality industry.

I was very insulted by the behavior of one young cleaning lady in particular, who was of Indian origin (unfortunately, I did not get her name). She was unnecessarily rude to me on multiple instances throughout my stay. I want treated as though I were an unnecessary burdern to her, for reasons I cannot undersand. This same member of staff pointed me out and muttered complaints about me to her colleague at breakfast one morning. She didn't even bother to do it inconspicuously.

Based on this experience, I wouldn't return to The Trebovir Hotel. It's clean enough, and quite comfortable, although a bit dated and shabby (old faux-antique furniture that's a bit worn out, cracks in some walls), but the service you receive here can be appalling at times.

  • Stayed: September 2012, traveled on business
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Thank OdelieJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark0brien, General Manager at Trebovir Hotel, responded to this reviewResponded September 24, 2012

Thank you ‘OdelieJack’for posting a review.
I am very concerned regarding your comments about a member of my Housekeeping team. Firstly I would like to apologise to you on behalf of the hotel for the appalling behaviour you witnessed. I do not accept any member of my staff being rude to guests. It is a shame you didn’t manage to get her name. I have passed your comments on to the Executive Housekeeper who will look in to the matter and report her findings back to me.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2012

Great value hotel in a great location, this hotel is spotlessly clean and would stay again! Staff friendly and free breakfast great even if it was slightly hetic. Hard to fond good value acomodation in london but this is a hidden gem !

  • Stayed: September 2012
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1  Thank klippieboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

This hotel is in a great location to get to and from LHR on the Picadilly Line. The tube stop is Earl's Court which is equipped with elevators and ramps, making it loads easier to deal with luggage (not all tube stops are this convenient). The hotel is very inexpensive and it has WIFI that worked most of the time. I found the hotel staff to be cheerful and accommodating - I didn't bother with the breakfast as there are a tremendous amount of cafes about that will most certainly be better than whatever a hotel chooses to serve. If you are on a business trip and really only need a place to sleep, then this is a decent choice. Or if you are on a tight budget holiday and can put up with the challenges of a cheap hotel, then you might be fine here.
However, if you are on vacation and want to be pampered then you best give this one a pass and spend more money.
The negatives were:
- No safe in the room and the key must be left at the front desk. I didn't have an issue at all but I never really like these arrangements.
- The shower curtain was pink with mildew which made the whole room smell musty.
- The bathroom was comparable to one on a sleeper train. Just enough room for one person, no way that two could use it at the same time.
- The building is a converted period home and my guess is that all of the rooms were as small as mine. There were twin beds in mine but again, two people in my room would have been a nightmare. The second bed served as an excellent spot for my luggage.
- There is a nightclub right up the street and so people returning to their cars at 3am are VERY loud. Bring earplugs if you stay here.
I stay in London alot and while this was fine, I probably won't rebook. There are too many other choices that might do things better. The search for "the find" continues.

  • Stayed: August 2012, traveled on business
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Thank NoSweatTravelBlog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2012

I have stayed there with my family in a 4 bedroom. The room is small in a way that only one luggage can be placed there. the hotel is very well located with easy access to heathrow and gatwick and major train stations.
However, the only major issue during ur stay was poor internatent connection. If your room is in the basement, you won't have wifi and in upper floors, it is not working properly.

  • Stayed: August 2012, traveled with family
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Review collected in partnership with Easytobook.com
Thank amiros I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2012

Disgusting hotel with outrageously rude staff. Ended up in a damp dungeon like basement room. The smell of damp hits you as soon as the lift opens even the bedding was clammy.

They insist on scanning your passport and there was something very dodgy about the way my card was processed, to the extent that AMEX recommended cancellation of the card.

  • Stayed: August 2012, traveled with family
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1  Thank JSMcKenzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Trebovir Hotel

Address: 18-20 Trebovir Road | Earls Court, London SW5 9NH, England (Formerly Grand Hotel London)
Location: United Kingdom > England > London > Earls Court
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #799 of 1,078 Hotels in London
Price Range: $81 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Trebovir Hotel 3*
Number of rooms: 62
Official Description (provided by the hotel):
The ideal Earl's Court Hotel - In a quiet street just yards from the bustle of Earl's Court Road and the Exhibition Centre, Trebovir Hotel, offers 62 modern, comfortable and spacious rooms. The building comprises two classic West London townhouses, rich with English charm and within easy reach of excellent transport links. Trebovir Hotel features classic cosseting accommodation and a healthy, generous Continental breakfast, all at very keen prices. ... more   less 
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Also Known As:
Trebovir Hotel London, England

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