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“Not a great place”

La Cave Restaurant & Wine Bar
Ranked #11,754 of 24,404 Restaurants in London
Price range: $34 - $47
Cuisines: European, French
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Dining style: Casual Elegant
Neighborhood: Southwark
Cross street: Borough High Street
Transit: London Bridge
Reviewed August 16, 2013 via mobile

Went with some colleagues for a leaving drink after work. The place is nicely situated near southwark cathedral and is a little oasis. Pleasant seating both inside and out, and an extensive wine list. But for us the good things stopped there. The service was not good and a bit slow. There is only table service and every drink has service charge added. This makes it a very expensive place to go if you just want a few drinks. To be honest we thought it was a rip off. The service certainly did not warrant a tip of this size. I think when these places do this, it is because if they relied on tips with this sort of service, the waiting staff would not earn much at all.
Definitely will not be returning as there are many much better venues in the local vicinity.

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Thank daveinkent44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 - 19 of 62 reviews

Reviewed July 26, 2013

Admittedly it was a busy Thursday night on a lovely summer's evening, but the shambolic service provided by the waiting staff was beyond belief - the worst service I have ever had the misfortune to experience. Service was extremely slow and haphazard - if you managed to find a member of the waiting team who could be bothered to take your order (even when they had nothing else to do), only half the order would arrive after an extraordinarily lengthy delay - so much so, half of our table had nothing to drink for the best part of an hour (the beer and water just failed to appear). To top it off, when the main courses arrived, the waiter managed to cover one of our party with a lap full of the blood and meat juices from a steak, without even a hint of an apology - truly awful service. This is such a shame - it used to be a lovely restaurant - not sure what's gone wrong, but until they improve the service, seriously suggest you give this place a miss.

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Thank Fiona1670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2013 via mobile

The service was so slow that we thought we might have to come back the next day to get what we'd ordered. Everything had to be asked for twice, apart from a menu which took three requests. It is a lovely setting but I think too many tables are set up outside for staff to cope.

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Thank SidCupLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

I was there early, around 12.30, for lunch and was able to choose a seat at a table with my back to the wall on a sofa like chair. It was sunny, and in the shade of a huge sycamore tree right outside the cathedral so the setting could to have been better. Unsurprisingly, every seat inside was unoccupied as it was a glorious day . Within an hour every seat outside was taken, some in full sun, so get there early or eat late after the crowds have gone. £15 Prix fixe menu was excellent, filo pastry with aubergine and goats cheese starter, sea bream and roasted vegetables main course, both lovely. Wine is expensive and tere is no middle ground between a small 125 cl glass and a 500 cl carafe. I would have had a large glass if it was available. Service was attentive and there appeared to be more than enough staff .

Thank LargelyMonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

We popped in here for a bite to eat on a sunny Friday evening.

They didn't have any free tables outside, so we asked if we could have a drink inside whilst we waited for one to become available. We were told there was a queue but it shouldn't be more than 30 minutes.

However, once we were inside it took a long time before a waitress came to us. The drinks we ordered also took a long time to arrive, and when they did the order was wrong. There was another long wait before the second attempt turned up.

I then began to realise that tables were becoming free outside, but no one inside was being shown to them. It looked like new guests were arriving and being seated straight away. I finally manged to attract the attention of a waitress to ask when we might get our table, and after a quick check she said one was available straight away. Once outside we - guess what - had to wait a long time for menus, a long time to order (several waiters and waitresses glanced our way, saw the menus on our table, and then did nothing) and even longer to actually get the food.

The food itself was fine. Although we had ordered a sharing platter, which wasn't very big. Annoyingly it had one of everything, and seemed to have been designed as the exact opposite of something to share.

Perhaps most worryingly, when the time came to pay they included service automatically. I don't necessarily have a problem with this, but when I said I wouldn't be paying it the waitress simply said, "ok". No one asked why. Perhaps it's a common request there.

All in all, we spent several hours sharing one small plate of food.

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Thank Number23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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