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“Thank goodness we had a voucher!”

Bel Canto Restaurant
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Ranked #39 of 23,009 Restaurants in London
Certificate of Excellence
Price range: $70 - $97
Cuisines: French
More restaurant details
Restaurant details
Good for: Large groups, Special occasions, Romantic
Dining options: Late Night, Dinner, Delivery, Reservations
Description: Located just a few minutes from Lancaster Gate tube station, Bel Canto is suitable for all events and celebrations including birthdays and romantic evenings. Our opera restaurant attracts everyone from opera enthusiasts to curious tourists and culinary explorers. The classic French menu changes seasonally, and is complemented by a diverse selection of both French and Italian wines. Bel Canto has approximately 60 artists on rotation. Every evening 4 singers and a pianist will perform a variety of arias from celebrated operas. The talented waiting staff will belt out everything from Verdi to Wagner while serving fine French cuisine! During the evening you will receive a glass prosecco to join in with the artists to toast with them for the "Libiamo" of the "Traviatta"! Bel Canto is an intimate Restaurant and is decorated with ruby red wallpaper, ornate opera costumes and crisp white linens. Bel Canto offers truly unique and intimate dining experience - the whole team cannot wait to share with you!
London
Level 3 Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Thank goodness we had a voucher!”
Reviewed November 7, 2012

We were given a voucher for Bel Canto as a anniversary gift and were really excited to go. However, we were left quite underwhelmed by the experience.

Atmosphere - nice ambience but the tables are far too close together. We were stuck between two other couples who were not talking to each other and (I felt) were listening to our conversation. This meant that we could not relax or feel at ease. Also we were by the door and people kept leaving it open - so cold!

Opera - this was great and very enjoyable. However, this was spoiled by the heavy sell of the Bel Canto CD - how many times do we have to say that we are not interested in buying it?!

Food - Expensive for what it is.I ordered the steak (came with a supplementary fee) and that is exactly what it is - no vegetables, nothing. My husband had the chicken which was OK, but you get better in Zizi's for a fraction of the price.

Value: If we hadn't of had the voucher our meal and ticket would have come to £150 - I wasn't even drinking and my husband only had one glass of wine! the service charge is too high.

Summary - talented singers but way over-priced and atmosphere ruined by a hard sell and pushy singers. You can get better meal+theatre tickets at a better value elsewhere.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank rockhugger_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,035 reviews from our community

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Date | Rating
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English first
West Sussex, United Kingdom
Level 5 Contributor
76 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
“We're Worth It !”
Reviewed November 7, 2012

Used a discount voucher at £49 for the three-course meal for two with a glass of Prosecco Great deal because the normal cost is £51 per head. However, not a cheap night as we had to train up from West Sussex (£43 return), and then spend another £120 on expensive night in the hotel to get the best out of the evening. Food excellent, five singers, pianist, and all other service staff excellent. Cheapest wine £24 a bottle and OK. Water at £5 a bottle a bit steep, 12.5% service charge calculated on total NON-discounted original cost of meal (plus wine and water and extra veggies at £3.50 a go). A great evening out, albeit pricey. But hey, we're worth it ! To sum up, great evening: we'd definitely do it again, but try to avoid the overnight hotel - which had also doubled our rail cost !.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank AviationSpirit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jpmaurel, Owner at Bel Canto Restaurant, responded to this review, November 14, 2012
Dear Valued Customer,
Thank you very much for sparing your time to leave a feedback of your great evening in Bel Canto.
We are very thankful that you came from too far and even though you had extra costs with accommodation and transport, you felt the experience was worth it.
I am pleased to know that you appreciated our food, service and entertainment. As stated on the fine printing of your voucher, the 12.5% discretionary service charge is calculated on the original price of the meal, as we provide the same high level of service and quality of food to all our customers. Moreover, it is a pleasure to know that it didn’t spoil your night at all.
We are very much looking forward to welcoming you again soon.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NANTES
Level 4 Contributor
26 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“UNFORGETABLE”
Reviewed November 7, 2012

T.what a wonderful experience. As perfect as the one in paris. The singers were perfect. The atmosphere excellent . Run to discover all the opera's treasure right near to your head;

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank ALEXINES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jpmaurel, Owner at Bel Canto Restaurant, responded to this review, November 14, 2012
Dear Valued Customer,
I am glad to hear that you classified your experience in Bel Canto London as unforgettable and had a wonderful time as you had in Paris.
Your compliments were forwarded to all the team and we are very happy to know we have created an excellent atmosphere.
A big hearty THANK YOU for all the Bel Canto Team,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwickshire
Level 4 Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Unforgettable night of opera and fine food”
Reviewed November 6, 2012

Friends had been to the sister resturant in Paris and Paris and very much enjoyed the experience, so we booked it with them and went as a foursome.
Table booked for 7 30pm we were just seated when the first aria started. It was a Saturday night and the resturant was fairly full. We decided to take a three course meal as this was our evening out. We chose the house wine (between £20 and £24 per bottle), it was very acceptable. The food was served with a good rest in between courses and was very good quality. I am not an opera fan but in small bursts he arias were most enjoyable and the waiters and waitresses who sang them very talented. The pianist in particular was excellent. The last performance was at about 10 - 45pm so not a late night.
Two small negatives, the CD I bought (£10), had very few of the songs they actuall sung on it.
The bill had added to it a 12.5 % service charge which I'm not sure we had to pay but we did. So at just over £90 per head it's not a cheap night but nevertheless very enjoyable.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank WarwickshireBillyBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jpmaurel, Owner at Bel Canto Restaurant, responded to this review, November 14, 2012
Dear Valued Customer,
Thank you very much for sparing your time to write a review about your evening out in our restaurant.
We are delighted to hear that you enjoyed the good quality of our food and even though you are not an opera fan, you have also enjoyed the arias and our talented singers.
We do understand that you couldn’t find on the CD all the songs that were singing on your visit and this is due to our vast programme. Every day we count with different artists who perform a different programme with the highlights of the most known operas.
Regarding the service charge, I would like to highlight that it is discretionary, as it is stated on our menus, but I am sure for the whole experience and service provided it was worth.
We would be very pleased to have the opportunity to welcome you again.
Best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
50 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Feel good place”
Reviewed November 6, 2012

Everything seemed to come together. The welcome was warm; the staff competent and talented to boot. We enjoyed the food. The sincere, talented singers and pianist created a happy, buzzing atmosphere which made it difficult to leave at the end of an enjoyable, happy evening.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank john d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jpmaurel, Owner at Bel Canto Restaurant, responded to this review, November 14, 2012
Dear Valued Customer,
We do appreciate your feedback and we are happy to hear that you had such an enjoyable time with us.
It is good to hear that our unique concept and buzzing atmosphere during the night gave you a good and welcoming feeling.
We are looking forward to welcoming you again very soon.
Best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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