As a local in the immediate area this is pretty much my only choice for a coffee shop / cafe. So it’s so very disappointing that the service is so terrible.
Myself and my partner have visited this cafe 4 times now, every single time the service is the same. I understand weekends are a busy time but you are so severely understaffed! We have waited half an hour once for 2take away coffees (!) in fact they ended up stopping any coffees altogether which clearly means there is a serious staffing issue. Given you are a cafe I think there is a big issue that you can’t serve hot drinks when it gets busy. The staff are clearly stressed and have been rude / abrupt to us on all 4 occasions, not only that but we once witnessed a staff member visibly throwing cups into a sink in a rage and shouting that she was too busy. I even came during a quiet Tuesday afternoon and still had to wait 10 mins just for one take away drink.
It’s such a shame but we can’t recommend this place to anyone or return until you sort this issue out.
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