The owner is very unprofessional, allowed the next guest to check-in and made them stand on our heads inspite of the fact that me and my entire family were still inside the apartment. The owner us extremely rude and does not respond to your messages well.
Jing and her team made our stay an excellent experience. Great flat, perfect location, well priced, and very comfortable amenities. There were a couple of hiccups on check-in (none of them their fault, just weird transportation issues etc) and she went out of her way to make it a smooth check in process for us. Great communication, and thanks for going the extra mile for our family.