We were staying in the hotel for 3 nights and thought we would eat here the first night as the reviews were good. The restaurant looks lovely and we got a table immediately. We just ordered burgers and chips and the burgers were nice enough, but the chips were some of the worst we had ever had. Neither of us ate the chips as they were tasteless and rubbery. We were asked by 2 staff how the food was and we told both what we thought of the chips, but one responded with Ok and the other said she would tell the kitchen. No further comments, no further communication, no apology, nothing. Rather dissapoining on the customer service front. Maybe we were unlucky with our food choice, but we did notice that the table next to us didn't eat their chips either. Felt rather dissapointed that our complaints were ignored and didn't return to eat there.
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