Hi i have stayed at many bnbs and hotels over the years (far more than my reviews go back), but this was ridiculous.
I got to the door, and said i had a reservation, an old irish woman opened the door and said `one moment`, she let the door slam in my face, didnt even invite me in!
She said `whats the name` ... nice - i like being refered to as `the`.
Anyway, she said `thatll be 55 a night`. I said `woa i was told 45 on fone last night`, and she said i dont know who you spoke to but thats wrong.
I said, well the room is available for the 2 nights i need it dont you.
`let me check` she said, and slam the door shuts in my face again leaving me standing in the driveway again - i kid you not!
she comes out and says `we only have for tonight you want it or not`...
I didnt even answer her, i was really frustrated at being spoken down to like that and left. I took another hotel instead.
Really really rude, huge attitude staff...
if you knock on and merely enquire about prices, you are greeted with a `huh what`??????
Bad customer service.. look at previous reviews on here, its definatly not `me` thats the problem
- Also Known As:
- The Regal Guest House London, England