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“Will be better once problems sorted out...”

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Astor Hyde Park Hostel
Ranked #42 of 824 Specialty Lodging in London
Certificate of Excellence
Sydney, Australia
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Will be better once problems sorted out...”
Reviewed January 8, 2009

This is a hostel, and we did book a double room so I don't feel like I can complain but I just have to say that this was the smallest room I have ever seen! It was tiny, but very clean nonetheless. We had some problems as the hostel had only just opened, like no shower curtain so water went everywhere, and it took me a while to figure out the heating which I still think was only working sporadically. But the kitchen was good and we cooked with everyone else and had some good nights in the common area. We stayed 7 nights.
There is a bit of a walk to the tube, but the bus is very close and just as handy, especially at night obviously when the tube is shut. This was great and very easy to get back late.
My major complaint was that the room was advertised with a TV but there was no TV in the room - it had not been installed yet - you could see the wires where it should be. I do not think you should advertise something and charge people for a service you don't provide. I'm sure by now these problems would have been fixed as work was still going and it's taken me a while to get around to writing this review!

  • Liked — nice to be so close to Hyde Park, very clean
  • Disliked — tiny room, wet bathroom, dodgy heating in room, noisy bed!
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank m_and_r_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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zaragoza
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 19, 2006

Awful. We booked a twin room with private facilites, and when we arrived at the hotel we found out that the booking was not properly done. At first, they gave us a twin room with shared facilities, and finally we slept in a room for three people with private facilities, but... the bathroom was the dirtiest thing we have ever seen! people in the reception did nothing to solve our problem, so we were so angry we left after the first night.
The atmosphere was very bad, and they didnt help us with the luggage at all.
I think it is too expensive for the crappy facilities it offers...

Stayed August 2006
Helpful?
5 Thank empqrul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakedv, Manager at Astor Hyde Park Hostel, responded to this review, August 8, 2012
Astor Hyde Park opened 1 July 2008
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Astor Hyde Park Hostel

Property: Astor Hyde Park Hostel
Address: 191 Queen's Gate | South Kensington, London SW7 5EU, England
Location: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #42 of 824 Specialty Lodging in London
Price Range (Based on Average Rates): $
Number of rooms: 33
Official Description (provided by the hotel):
Still boasting its stunning original features, the newest addition to the Astor Family is a Victorian Town House on a quiet tree-lined boulevard. Helping Astor Hostels to win an Award for 3rd best hostel group in the World, this Hyde Park hotel is a striking building in one of London’s prettiest neighbourhoods. The best budget accommodation in walking distance of Kensington Gardens and The Serpentine.Next to the Royal Albert Hall, close to the New Kensington Palace Museum, Princess Diana Memorial and minutes walk from the Natural History, Science and Victoria & Albert Museums. The hostel has a vibrant atmosphere, where you can relax peacefully upstairs or party hard downstairs! With 24-hour reception, free safes available, free Wi-Fi and a host of other amenities your stay is guaranteed to be great. ... more   less 
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Also Known As:
Astor Hyde Park Hotel London
Astor Hyde Park London
Astor Hyde Park Hostel London, England

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