On the morning of our stay at the apartment I recieved a message to say that we could no longer stay at the apartment due to flooding in the bathroom. The owner apologised for this and said that we could however stay in another apartment that he owned in the same building which was ‘much bigger’ and would not charge us extra. Great! (So we thought) upon arriving outside then buildingn we were instructed to ring him to let him know we had arrived. After roughly 8 phone calls we finally got through to him and he said he was sending someone else down with the keys. We then waited half an hour before someone came down. This man was silent the whole way to our room - not the welcome you would expect.
We got to the apartment and it was painfully clear that this had only very recently been bought by the owner and it was nowhere near finished - certainly not in the right condition to be letting out as a holiday home. The carpets were badly stained, marks all over the walls, cupboards stink, plugs coming out of sockets, door handles unattached, no lock on bathroom door, parts of floor not finished, grubby handmarks on doors and walls and not one amenity such as tea towel, tea bags, hairdryer etc. This may be fine for some apartments but not at all worth £95pp for one night!!!! I am shocked the owner would suggest that we were staying there at a lower price than he would normally charge. It is completely unacceptable.
We had no choice but to stay here as we were away for my sisters birthday and a group of 7 of us would have had nowhere else to go - particularly on such a busy London weekend. What an expensive disappointment.
We stayed here with our two teenage boys and had plenty of space, which is rare for London. The flat is in a great location right in Covent Garden and it is well equipped. We would recommend this spot to any family travelling to London.