Dont do as i did & ruin a nice trip to London by booking this hotel. Be aware of their average customer rating of 7, this is only high because of location.
Most staff (with the exception of one very friendly lady) were rude & disinterested. Room was the smallest room I have ever seen. I am 6 months pregnant &had great difficulty fitting in the door of the bathroom, getting past the sink to use the shower, no chance of walking around the bed. Disgraceful that a 4* rating can be awarded to somewhere that has rooms of this size. Surely the rating system must take this into account.
No ironing facilities in room as brochure suggests. Fitness "room".....dont get your hopes up. Leaking shower. Dusty net curtains. Restaurant only serves breakfast. HUGELY disappointed by everything.More
- Breakfast included