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“Lovely steak and cocktails”
Review of Gaucho - O2

Gaucho - O2
Ranked #340 of 22,674 Restaurants in London
Certificate of Excellence
Price range: $51 - $89
More restaurant details
Restaurant details
Dining options: Dinner, Breakfast, Lunch, Late Night, Reservations
Neighborhood: Greenwich
Description: Gaucho source the finest grass-fed beef in the world from Argentina, along with an offering of many other Argentine specialities which range from Latin American style ceviche to chorizo, Gulf de San Jorge lobster, Patagonian lamb and Argentine gambas to traditional empanadas and fine wine. We also offer the largest wine selection in the world outside of Argentina in our restaurants and guests can buy many of the wines from our wine boutique, Cavas de Gaucho on Swallow Street. With seasonally changing menus served across all of our restaurants, we also offer The Gaucho Lunch menu, either two or three courses, between Monday and Friday.
Basingstoke, United Kingdom
Level Contributor
61 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
“Lovely steak and cocktails”
Reviewed July 10, 2014

We took a chance to see if we could get a table here before the Robbie concert last night. We were offered seats at the glass bar on the second floor which we took. We are used to sitting at a bar for eating at yo sushi and Joel Robuchon but missed a seat back so if we went again would be sure to book and get a table. That said, the food and the service was good. The waiter was attentive and the steaks were fabulous. I had a lovely cocktail with my dinner and we had a pot of Malbec which was pleasantly gluggable. No room for desserts but we stopped off at the cocktail lounge for another equally tasty cocktail before going to the show. Would certainly visit again, and try others in town.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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994 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Kingsbridge, United Kingdom
Level Contributor
226 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 128 helpful votes
“Disappointing this time...”
Reviewed July 9, 2014

We have dined at Gaucho on a number of occasions and have previously been very satisfied but not this time... The music was so loud that it was impossible to have a conversation across the table and difficult to even place an order. It was beat music out of keeping with the restaurant and destroyed any ambience. The waiter was helpful and knowledgeable - the only highlight of the meal. The sea bass starter had absolutely no taste whatsoever, looked meagre on the plate and was incredibly poor value. The crab dish was almost without any taste and a total waste of money The steak mains were very good so no complaints BUT the side of beans and spinach had NO spinach, nor did the one on the next table. We complained and got one with spinach but that should not have been necessary - the people on the next table said nothing and just ate what was there. The management need to do the following otherwise we will nor return, nor will friends who have had a similar experience: 1. review the fish starters (i.e. try them for yourselves) and if you too find them tasteless then change them or change the chef 2. review the music policy - ask diners who are actually there if they like the music and the volume and amend accordingly (I am sure that many will give a similar response to us if you ask them correctly) 3. review the lighting as it is hard to see what you are eating and as most customers are probably eating prior to an O2 event then this is not the setting for the majority to have a romantic meal 4. Ask your waiting staff for their honest views of certain aspects e.g. the seafood starters, as we managed to get them to be honest with us but they were fearful for their jobs if they said anything negative to management.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank peterindevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
83 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Great service and atmosphere”
Reviewed July 8, 2014

Went prior to a show at the 02 - service was fantastis and food was lovely. yes it was expensive but the steak was a really tasty and cooked perfectly, lovely wine as well

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank louisella76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bromley, United Kingdom
Level Contributor
131 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
“Disappointing”
Reviewed July 7, 2014

Similar experience to other reviewers – should have taken heed! The service is buzzy and busy with the lighting level frequently dimmed eventually reaching an almost impossible to see level.
Visited for a late lunch / pre O2 event meal. Whilst service was polished and precise, unfortunately the food left much to be desired. Yes, the steak was a good cut and very tasty, but only lukewarm, verging on cold. This was mentioned to our server who offered to replace the meal, but even that would not have satisfied my partner who was by this time fed up with the whole issue.
Not really worth the money, but a goodwill gesture given by the management of not charging for my partners’ main. A shame as had a fantastic experience at the Gibraltar branch.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kev M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tenby
Level Contributor
48 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Excellent meal”
Reviewed July 6, 2014

Unfortunately we ate in a small back room which played that awful monotonous music which never ends so the atmosphere was a little lacking. However the main dining room was buzzing and looked fun. The king prawn starter and the steaks were wonderful. Had to wait somewhat for drinks and coffee to arrive, however I would definitely eat here again.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jacqui1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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