I stayed here in November and can advise that this place is a shocker. The hotel itself is fine and clean though I think 'hotel' is pushing the description, I would more look at it as a glorified backpackers with tiny private rooms. Very meagre offerings although that is made clear on the website (where you pay extra for a window for example!)
The worst thing about this place is the service. You have to pay for everything which is fine but in the case like mine where the remote I paid for didnt work, they accused me of lying rather than investigate the problem. The tv turned out to be broken which is why the remote wouldnt work but had the comment "well noone else has complained" said to me twice. So apparently people if you want to be taken seriously with a complaint or comment at this hotel.. get someone else to say it too!
Very rude and completely uncaring toward their guests, heard the reception being rude to several people and so all up the cheaper price doesnt outweigh the experience.
Never ever again and cannot recommend this 'hotel'
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- London Easyhotel Paddington Hotel
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