For the most part we really enjoyed our stay in London. The price was very reasonable and the location was accessible to a train station by a quick bus ride. We were surprised the apartment was up a flight of stairs. If possible it's better to have them meet you at the apartment as the keys were quite tricky and we were not given the apartment number. The living room is noisy from the traffic (very busy street) but could not be heard in the bedrooms. Also, the hot water didn't work for the first 2 days until we researched the internet and found the solution (turn unit off then back on). We tried contacting FG apartments and email/phone calls were not returned. They should let future rentals know how to resolve the issue on their paperwork and have an emergency after hours contact number.