I stayed in Apartment 1 with my wife & child (08/12/12) and the service was unsatisfactory, examples; toilet seat selotaped, broken shower head, broken heating…
obviously poor maintenance and bad customer service as the building itself and location were very good.
I contacted reception by phone as the desk was unmanned to be told there was nothing they could do about the issues.
I have now been waiting over 3 weeks for Draycotts of Chelsea to answer their phone or reply to my multiple emails / form complaints.
- Official Description (provided by the hotel):
- Introducing London's newest & most exclusive luxury Boutique Apart Hotel, steps from Sloane Square in the heart of prestigious Chelsea and a stone's throw from Kings Road, Sloane Street and Duke of York Square. ... more less
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- Also Known As:
- Draycotts Of Chelsea Hotel London
- Draycotts Of Chelsea London, England