We are three friends that we went out to London for 4 days (12-16 august) and we had a bad experience with the hotel manager because we arrive a bit later and we paid 10 pounds, but in the hotel there wasn't any complaint book and we don't have any document where appear that amount. We want speak with the hotel manager last day but he didn't want to come to speak with us and he hung up the phone. We do not return to this hotel because we are deceived, we lost 10 pounds and we think that this hotel should not appear among those chosen in your page to book, All hotel have complaints form by law.
- Official Description (provided by the hotel):
- Introducing London's newest & most exclusive luxury Boutique Apart Hotel, steps from Sloane Square in the heart of prestigious Chelsea and a stone's throw from Kings Road, Sloane Street and Duke of York Square. ... more less
- Reservation Options:
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- Also Known As:
- Draycotts Of Chelsea Hotel London
- Draycotts Of Chelsea London, England