This hotel I booked for the 4th August 2012 through Agoda I got a confirmation to state I had a Room. I then tarvelled 2 hours on train to London. Got to the apartments , realised no no reception. Just a door buzzer! I Tthen tried contacting the manager , only for him to say we dont gace your bpooking, I told him i had a confirmation i d number and that i travelled 2 hours to get here and now your telling me you not got my booking hew then stated he will get in touch with agency and didnt get back in touch only and leaving me stranded in the streets. they were quick enough to take payment which I am now getting back.
i tried calling hotel several times beforehand to find out about my booking no one ever answers! I even left voicemails for them to call back but no one responds.
dont book! simple i never will and thank you for ruining my night out with my friends!
- Official Description (provided by the hotel):
- Introducing London's newest & most exclusive luxury Boutique Apart Hotel, steps from Sloane Square in the heart of prestigious Chelsea and a stone's throw from Kings Road, Sloane Street and Duke of York Square. ... more less
- Reservation Options:
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- Also Known As:
- Draycotts Of Chelsea Hotel London
- Draycotts Of Chelsea London, England