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“Enjoyable conference stay”

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Novotel London Paddington
Ranked #253 of 1,063 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
England
Level Contributor
730 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
“Enjoyable conference stay”
Reviewed November 1, 2013

If travelling to the hotel by taxi, make sure you add "Sheldon Square" to the address or you may be delivered to the Novotel Hammersmith, which isn't too far away! Sheldon Square is a gated office & shop community with the hotel at the far end. Some Novotel’s can have very plain, unexciting interiors, but here there are pleasing designs & decor. The staff, without exception, were first class - nothing was too much trouble. The food, whether a buffet outside the conference meeting room or an a la carte in the restaurant was very good - as were the savouries & patisseries served at break times. The conference furniture was very comfortable throughout my 3 day stay. The bedroom was also comfortable with the WC being separate from the bathroom. My only criticism was that the wardrobe would have been too small if 2 of us were occupying the room. Would stay there again.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MedEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, Manager at Novotel London Paddington, responded to this review, November 9, 2013
Thanks a lot for taking the time to post a review.

I am looking forward to welcoming you soon.

Kind regards,

Douglas Goncalves
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,367 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Maidstome
1 review
Reviewed October 28, 2013

A good stay with no complaints, but very impressed by Davide on the Night shift first class customer service going above and beyond to serve at the bar when so many would just say we are closed. A credit to the Novotel group.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wood1e778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, Manager at Novotel London Paddington, responded to this review, November 9, 2013
Thanks for posting your comments related to your experience with us.

I will personally give the message to David, for sure this will encourage him and other staff members to continue with their effort of having every client very satisfied.

We are looking forward to welcoming you back.

Kind Regards,

Douglas Goncalves
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 26, 2013

We stayed here for 3 nights while in London. The hotel is in a fantastic location, just 5-7 mins walk from Paddington station. The hotel is very modern and the room was very comfortable. The staff were also very helpful. On check out we stored our bags at no extra charge.

There are a few restaurant/cafes nearby and a Sainsbury's supermarket on the way to the station, great for a cheap breakfast

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
2 Thank amydreverman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, Manager at Novotel London Paddington, responded to this review, November 9, 2013
It is a pleasure to read that you enjoyed your stay with us.

I look forward to receiving you again.

Best regards,

Douglas Goncalves
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
helsinki
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 21, 2013

Was impressed by the interior design of the room and the flexibility of the furnishings, including a rotating desk and modular stool. Good machines in the fitness center, and the pool was quite nice, however I would have liked a stove in the sauna in order to splash water on the stones. Wifi was ok, worked adequately but would have preferred a login system where I input the room and last name rather than had to use individual login codes every 24 hours. Breakfast staffing was quite good but the variety of foods could have been larger, and more protein options would have been appreciated. Rooms very clean and would definitely stay again for business.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daravida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, Manager at Novotel London Paddington, responded to this review, November 9, 2013
Many thanks for taking the time to post your comments.

I will share your comments with the team.

I am looking forward to welcoming you again.

Regards,

Douglas Goncalves
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holon, Israel
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 20, 2013

Basic hotel, with basic amenities and decor. I use it frequently for my business travel as our offices are located nearby.
Beds are comfortable. Breakfast - very nice. STaff - very helpful.
5 min walk from Paddington station, so very convenient to take the Heathrow Express.

Would be too expensive a choice for the value it's giving in case of a holiday.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daphna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, Manager at Novotel London Paddington, responded to this review, November 9, 2013
Many thanks for taking the time to post a review about your stay with us.

Kind Regards,

Douglas Goncalves
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manama
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 20, 2013

Stayed there for four nights and the hotel was good.

Hotel is about a 5 minute walk from Paddington station but the hotel is worth it. The rooms are spacious which seems to be rare in London.

Service was great but Internet was very slow.

Breakfast was alright but nothing special.

Overall though, a great hotel in London that is well priced.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohd H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelpaddington, Manager at Novotel London Paddington, responded to this review, November 9, 2013
Thanks for your comments.
I look forward to receiving you again.

BeSt Regards,

Douglas Goncalves
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel London Paddington

Property: Novotel London Paddington
Address: Sheldon Square 3 Kingdom Street, London W2 6BD, England
Phone Number:
Location: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Green Hotel in London
#174 Family Hotel in London
#188 Luxury Hotel in London
#215 Romantic Hotel in London
#237 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London Paddington 4*
Number of rooms: 206
Official Description (provided by the hotel):
The 4 star Novotel London Paddington is in the Paddington Central area, easily accessible by public transport and a few minutes' walk from Paddington Station (15 minute link to Heathrow Airport and great connection to all parts of London with 4 tube lines). Enjoy a shopping spree on Oxford Street or take a leisurely stroll to Hyde Park and Kensington Palace. All 206 rooms have free Wifi access and satellite TV. Our Elements restaurant and bar also offer a relaxed dining and drinking experience. The hotel has a swimming pool, sauna and fitness room for you to unwind after a long day exploring London. You can as well use our concierge services to book your tickets for the best West End shows or for numerous attractions. ... more   less 
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Also Known As:
Novotel London Paddington Hotel London
Accor London Paddington
Novotel London Paddington England

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