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“Did not live up to 'luxury' standards.”
Review of The Harrington

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The Harrington
Ranked #84 of 823 Specialty Lodging in London
Scotland
Level Contributor
110 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Did not live up to 'luxury' standards.”
Reviewed July 11, 2013

Great location for these apartments with great access to local transport. The apartment was very clean and this was maintained throughout our stay.
The basement flat allocated to us looked out on to a brick wall. It was dark and required lights to be on at all times of the day. We reported several faults including light bulbs which were out; the shower handle which wouldn't turn off; the wash basin drain which was stuck and the release lever was broken; a nail was sticking out from the headboard when we arrived. We expected a welcome pack as indicated on the website but all we had was a single sachet of sugar and a few milk pots.

Room Tip: If you like a view from your window other than a brick wall, ask for any room other than the basemen...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jill-Jack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBrooks, Director of Sales at The Harrington, responded to this review, July 24, 2013
Many thanks indeed for taking the time to review Avni Apartments and I am very sorry to hear of your experience with issues that could have so easily been resolved.

Avni Apartments has been under new ownership since 14th July. It is now owned by a dynamic and well established company - Fin-Ex - with several other properties of a high standard and a strong commitment to achieving the same here. It is re-named as The Harrington.

A high priority for the new owner has been to get our property maintenance team in to address the minor issues, such as those mentioned, which have caused disappointment to some guests in the past. We regret disappointments in the past, prior to the current ownership.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Harrington

Property: The Harrington
Address: 1 Harrington Gardens | South Kensington, London SW7 4JJ, England (Formerly Avni Luxury Serviced Apartments)
Location: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #84 of 823 Specialty Lodging in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Harrington 4*
Number of rooms: 39
Official Description (provided by the hotel):
Set in chic South Kensington, just two minutes' walk from Gloucester Road station and with many shops and a wide variety of restaurants in the immediate vicinity, The Harrington - 1 Harrington Gardens is a collection of spacious serviced apartments including studio apartments, one bedroom apartments and two bedroom apartments. Designed and furnished in a contemporary style, your serviced apartment provides much more space and many more facilities than a London hotel room at excellent value in one of the best central London locations. Travel direct to other parts of central London as well as from London Heathrow and from the Gatwick Express at Victoria Station. Most of London's main museums, the Royal Albert Hall, Kensington Gardens, Hyde Park and exclusive shopping in Knightsbridge are all within walking distance. Your apartment is air conditioned and has a comfortable lounge and dining area, a well equipped kitchen or kitchenette and has flat screen TV with satellite channels and newly boosted free Wifi. Make The Harrington - 1 Harrington Gardens your London address. ... more   less 
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Also Known As:
Avni Luxury Serviced Apartments Hotel London
The Harrington London, England

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