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“not easy to find”

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Access Apartments Marble Arch
Ranked #536 of 948 Specialty Lodging in London
Reviewed June 2, 2012


it was not easy to find. we were looking for the name Access Apartmens Marble Arch and had the address but on the door it didnt say anything that this was a hotell or an apartments hotell.

  • Stayed: May 2012, traveled with family
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Review collected in partnership with Easytobook.com
Thank kickiLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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22 - 28 of 39 reviews

Reviewed April 28, 2012

  • Stayed: April 2012, traveled with family
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Review collected in partnership with Easytobook.com
Thank Jennie W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 11, 2011

absolutly terrible!!!! I do not have words to describe how bad it was.the worst experience ever that costed me 125£/night.sheets smelling of curry and oil,dirty towels,dirty barhroom,verry dirty place.would not recomend it to an enemy!!

  • Stayed: June 2011
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1  Thank andelie78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2011

Nice little apartment located really close to Hyde Park and a short walk to Oxford Street, which offers a ton of shopping and eating options for all budgets. We stayed here for 5 nights over the summer and it was pretty cozy and comfortable. Very reasonably priced inspite of being near the super expensive Oxford Street and Bond Street
The Marble Arch tube station is also within walking distance, from here we could get to almost anywhere in London to see all the sights.
On the whole it offers a great location at a very good price, considering how expensive London is.

  • Stayed: July 2010, traveled with family
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Thank Ka0001ur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2010

Fantastic location... and that's all it's got going for it!

We actually booked into a 2 bedroom apartment (managed by Access apartments) in Victoria - which looked great on the website. Unfortunately we never got to see it. We were told that they had a "boiler" problem in our apartment so could they move us to a 3 bedroom apartment in Marble Arch. I said ok thinking it would be the same standard. How wrong can you get!! The Marble Arch Hotel was a 3 bedroom youth hostel which might have been alright when I was 18, but certainly wasn't appropriate for a family with a 3 year old and an 18month old!

It was worn, grubby, the power points were pretty dodgy with some starting to come off the wall. The beds were horrible, the whole apartment smelt, and there were great holes underneath the windows that let a terrible draft through - we had to plug them with toilet paper so the kid's room would stay warm.

When we complained to management about this, their response was that we had agreed to being moved and we could leave when we wanted - a little hard when everything's full and you have two small children to cater for!

To top it off, our last 24 hours there was done with pretty much no water. We finally had drinking water in the kitchen by 9.30pm of the night before we left but no showers or baths etc. The water still wasn't on when we left.

I've been trying to contact management to get a discount for the last 24hrs... two weeks on and no-one will ring me back. POOR FORM ACCESS!!!!!

I would not recommend this company or any of it's establishments to my worst enemy. They are happy to take your money, but if something goes wrong they do not want to know you!!! Appalling corporate behaviour!!!!

Book at the rather excellent Excel Apartments at the docklands instead. It's a short train ride to the city centre [5 mins] and the apartments are great.

  • Stayed: May 2010, traveled with family
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2  Thank mcmartinBallarat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2017 via mobile
Google Translation

Stayed: October 2017, traveled with friends
Thank FERNANDA D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2016 via mobile
Google Translation

Stayed: May 2016, traveled with family
Thank Myriam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Access Apartments Marble Arch

Address: Marble Arch, London, England
Location: United Kingdom > England > London > Marylebone
Hotel Style:
Ranked #536 of 948 Specialty Lodging in London
Hotel Class:3.5 star — Access Apartments Marble Arch 3.5*
Number of rooms: 40
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Also Known As:
Access Apartments Marble Arch Hotel London
Access Apartments Marble Arch London, England

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